25 customer collaboration manager jobs at 17 companies in Smyrna, DE

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Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yr OnsiteFull Time
Agilent Technologies
Agilent TechnologiesNYSE: A: Global leader in life sciences, diagnostics, and applied markets.
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
5d
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Manager of Customer Relationship (CRM) Platform
Dover, Delaware, United States
$45k-$58k/yr OnsiteFull Time
Delaware State University
Delaware State University: Public historically Black land-grant university serving undergraduate, graduate, and doctoral students in Delaware.
Bachelor's degree and experience managing CRM systems. Requires analytical, organizational, project management, communication, collaboration, and decision-making skills.
Salesforce, Slate, Microsoft Dynamics, Anthology
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
Citi
CitiNYSE: C: Global financial services organization enabling growth and economic progress.
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
3mo
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Process and Standards Manager, Vault
Jersey City or New Castle
$94k-$122k/yr RemoteFull Time
Collectors
Collectors: Technology-driven authentication, grading, and vaulting services for collectibles.
Familiar with fulfillment, strong customer experience focus, supply forecasting, data tools, and cross-functional collaboration.
Google Sheets, Google Docs, G Suite
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
DePuy Synthes
DePuy Synthes: ’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
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Junior Account Manager
Wilmington, Delaware, United States
HybridFull Time
CSC
CSC: Global provider of business, legal, and compliance solutions.
Customer-centric experience, strong written and verbal communication, critical thinking, Microsoft Office proficiency, organization, adaptability, and ability to resolve client issues independently and collaboratively.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, chat, telephone, email, DNS, digital certificates, Net Promoter Score (NPS)
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
Citi
CitiNYSE: C: Global financial services organization enabling growth and economic progress.
15+ YOE15+ years in customer experience/product/marketing management, proven people leadership, consumer banking and card product knowledge, cross-functional collaboration, commercial acumen, bachelor's degree required.
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Account Manager
Gloucester City, New Jersey, United States
$62k-$88k/yr FieldFull Time
Holt Logistics Corp.
Holt Logistics Corp.: Family-owned, single-source service provider of commercial, accounting, marketing, and technology services to marine terminal operators, warehouses, and logistics companies.
Manage and grow customer accounts, coordinate order activities, collaborate on pricing and service improvements, communicate with clients, and travel to terminals; proficiency with MS Office and GSuite preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Gmail, Google Docs, Google Slides, Google Sheets
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Veterinary Receptionist
Glen Mills, Pennsylvania, United States
$17-$22/hr OnsiteFull Time, Part Time
Pinnacle Veterinary Specialists
Pinnacle Veterinary Specialists: Veterinarian-owned specialty and emergency animal hospital serving pets and their families in the Philadelphia area.
Veterinary reception experience required, excellent customer service and communication, basic computer skills to use practice management, electronic medical record, and collaboration software.
practice management, electronic medical record, collaboration software
3mo
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Account Manager - State Farm Agent Team Member
Vineland, New Jersey, United States
OnsiteFull Time
Bruce Trimble State Farm Insurance
Bruce Trimble State Farm Insurance: Independent State Farm insurance agency serving Vineland residents with auto, home, life, and property coverage.
Sales, customer service, and relationship-building; lead development and needs-based product education; agency team collaboration.
2w
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Product Strategy Lead - Vice President
Wilmington or New York
$133k-$190k/yr OnsiteFull Time
Chase
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
Requires customer experience, product strategy, analytics, collaboration, presentation, and financial services or consumer product experience; MBA or equivalent experience preferred.
Microsoft Excel, Microsoft PowerPoint
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Associate Director, Channel Strategy - Media (US)
Wilmington, Delaware, United States
HybridFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global science-led biopharmaceutical.
Bachelor's degree and experience in channel/media/digital strategy, cross-functional collaboration, measurement and analytics, stakeholder management, and translating customer needs into actionable plans.
2w
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Retail Sales Associate (Elkton, MD)
Elkton, Maryland, United States
$15-$16/hr OnsitePart Time
Staples
Staples: Office supplies, technology products, and business solutions retailer.
Customer engagement, basic selling, conflict management, collaboration, flexible scheduling, integrity, and ability to lift 10–50 pounds, climb ladders, stand, and walk continuously.
5d
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Seasonal Learning Trainer, Seasonal Learning Trainer
Swedesboro, New Jersey, United States
$22-$24/hr OnsiteFull Time, Seasonal
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
High school diploma or equivalent; efficient time management; goal achievement; effective collaboration with internal, partner, and customer teams. Training, mentorship, presentation, visual communication, and multilingual experience preferred.
3w
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Inside Sales Lead Qualifier
Houston or Jacksonville or Bridgeport or Los Angeles or Chicago
HybridFull Time
Aggreko
Aggreko: Global provider of modular power, temperature control, and energy services.
Experience qualifying sales opportunities, developing regional sales strategies, managing CRM data, generating outbound leads, collaborating with sales teams, and delivering strong customer service in a fast-paced environment.
CRM, email, web, phone
2w
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Beauty Lead - Deptford Mall
Deptford, New Jersey, United States
$18-$22/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Strong communication, relationship-building, customer service, sales, product knowledge, accountability, critical thinking, collaboration, and ability to train store associates.
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