25 customer collaboration manager jobs at 17 companies in Smyrna, DE
1mo
Save
Mark Applied
Hide
1mo
Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yrOnsiteFull Time
Agilent TechnologiesNYSE: A: Global leader in life sciences, diagnostics, and applied markets.
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
DePuy Synthes: ’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
CSC: Global provider of business, legal, and compliance solutions.
Customer-centric experience, strong written and verbal communication, critical thinking, Microsoft Office proficiency, organization, adaptability, and ability to resolve client issues independently and collaboratively.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, chat, telephone, email, DNS, digital certificates, Net Promoter Score (NPS)
Holt Logistics Corp.: Family-owned, single-source service provider of commercial, accounting, marketing, and technology services to marine terminal operators, warehouses, and logistics companies.
Manage and grow customer accounts, coordinate order activities, collaborate on pricing and service improvements, communicate with clients, and travel to terminals; proficiency with MS Office and GSuite preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Gmail, Google Docs, Google Slides, Google Sheets
Pinnacle Veterinary Specialists: Veterinarian-owned specialty and emergency animal hospital serving pets and their families in the Philadelphia area.
Veterinary reception experience required, excellent customer service and communication, basic computer skills to use practice management, electronic medical record, and collaboration software.
practice management, electronic medical record, collaboration software
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
Requires customer experience, product strategy, analytics, collaboration, presentation, and financial services or consumer product experience; MBA or equivalent experience preferred.
AstraZenecaLondon Stock Exchange: AZN: Global science-led biopharmaceutical.
Bachelor's degree and experience in channel/media/digital strategy, cross-functional collaboration, measurement and analytics, stakeholder management, and translating customer needs into actionable plans.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
High school diploma or equivalent; efficient time management; goal achievement; effective collaboration with internal, partner, and customer teams. Training, mentorship, presentation, visual communication, and multilingual experience preferred.
Houston or Jacksonville or Bridgeport or Los Angeles or Chicago
HybridFull Time
Aggreko: Global provider of modular power, temperature control, and energy services.
Experience qualifying sales opportunities, developing regional sales strategies, managing CRM data, generating outbound leads, collaborating with sales teams, and delivering strong customer service in a fast-paced environment.