8 customer data analyst jobs at 7 companies in Concord, NC
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yrRemoteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yrRemoteFull Time
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Two Harbors InvestmentNYSE: TWO: Invests in and manages mortgage-backed securities and servicing rights.
2+ YOEBachelor's degree, 2+ years business writing and customer service experience, strong writing and data entry skills, proficiency with Microsoft Suite, SharePoint, Adobe Acrobat, BKFS.
Microsoft Suite, SharePoint, Adobe Acrobat, BKFS, RPMS, LPS
Two HarborsNYSE: TWO: Invests in residential mortgage securities and manages servicing rights.
2+ YOEBachelor's degree, 2 years business writing and customer service experience, data entry skills, strong writing, proficiency with Microsoft Suite, SharePoint, Adobe Acrobat, BKFS; weekend availability required.
Microsoft Suite, SharePoint, Adobe Acrobat, BKFS, RPMS, LPS
Two Harbors Investment Corp.NYSE: TWO: Manages residential mortgage-backed securities and mortgage servicing rights portfolios.
2+ YOEBachelor's degree required; 2 years business writing and customer service experience; data entry; proficiency with Microsoft Suite, SharePoint, Adobe Acrobat, BKFS; strong writing; weekend availability as needed.
Microsoft Suite, SharePoint, Adobe Acrobat, BKFS, RPMS, LPS
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
2+ YOEBachelor’s degree or equivalent experience, 2+ years in data management or analytics, strong Excel and analytical skills, communication, collaboration, process improvement, and customer service abilities.
Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
BertrandtXetra: BDTG: Provides engineering, development, and testing services for manufacturers.
Experience delivering IT projects in matrixed environments; knowledge of CRM, order management, customer data, and TMS; strong analytical, communication, and stakeholder management skills.
CRM, Sales Order Management, Customer data platforms, Transportation Management Systems (TMS)