21 customer enablement jobs at 19 companies in Washington, DC

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Director, Customer Engineering Enablement
Annandale, Virginia, United States
$200k-$250k/yr HybridFull Time
PingWind
PingWind: Provides cybersecurity and IT infrastructure services to government agencies.
10+ YOE5+ Mgmt10 years customer-facing/support experience, 5 years managing solution architecture/engineering teams, 5 years supporting federal customers, ability to obtain Top Secret clearance, experience with data/ML/AI platforms, strong executive communication.
1w
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Growth Operations Enablement Manager
Rosslyn, Virginia, United States
$145k-$165k/yr HybridFull Time
Shift5
Shift5: Secures onboard operational technology for defense and transportation fleets.
Experience in growth operations, sales enablement, revenue operations, or related functions; ability to translate technical products into customer messaging; cross-functional leadership and program management; bachelor\u0002s degree or equivalent.
Monday, Gong, Highspot, Seismic, Clari
2w
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Client Success & Enablement Specialist
Baltimore, Maryland, United States
HybridFull Time
CreditXpert
CreditXpert: Provides AI-driven credit optimization and mortgage loan decisioning software.
3+ YOEBachelor's or equivalent,3+ years in client success/account management/support (SaaS preferred),experience with onboarding/training,CRM and support tools,strong communication,technical fluency,ability to manage proactive and reactive work.
Dataiku, Snowflake, AWS, Atlassian: Jira, Confluence, Keras, PyTorch, scikit-learn, Bitbucket, CICD, Sigma, Boomi, dbt Cloud, Hightouch, HubSpot, ZenDesk, Python, Jinja, SQL, Rust, Java, C++, R, SAS, Stata, Matlab, JMP
2mo
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Platform Enablement Architect – Government ERP Solutions
Fairfax, Virginia, United States
$113k-$198k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
8+ YOEBachelor's degree and 8+ years in enterprise software/SaaS/cloud or ERP solutions; government experience; strong executive communication, architecture, integration, security, and customer-facing advisory skills.
CGI Advantage, Oracle, SAP, Workday, Unit4, Infor, Microsoft Azure, AWS, Google Cloud, APIs
3w
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Customer Success Technical Leader (Area TAM : Splunk Platform, SLED)
McLean or Richardson or Research Triangle Park or Colorado or North Carolina or Virginia or Alabama or Florida or Maryland or Pennsylvania
$172k-$223k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
Expertise administering Splunk (Core/Cloud) with strong SPL, technical consulting, scripting, cloud migration, and SLED experience; able to deliver onboarding, enablement, and technical guidance.
Splunk Core, Splunk Cloud, SPL, bash, Java, Python, .NET
2w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
3w
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Director, AI Customer Engagement, US Oncology
Gaithersburg, Maryland, United States
$195k-$292k/yr OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
5+ YOE5+ years in pharma commercial or consulting, strong analytics and communication, experience translating brand strategy into technology-enabled commercial capabilities, ability to lead change in matrixed organizations.
1mo
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Intapp Walls & AI Enablement Solution Engineering Consultant
New York or Washington or Illinois
$100k-$125k/yr RemoteFull Time
Epiq
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
3+ YOEBachelor's in a technical field, 3+ years in technical integrations (Intapp or legal systems preferred). Experience with SQL, Boomi and ETL, REST/SOAP APIs, applying AI/automation, strong communication and project leadership.
SQL, Boomi, ETL tools, REST, SOAP, Intapp Integrate, Intapp Open, Intapp Walls, Intapp Time, Boomi Integrations
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Product Owner II - Customer Experience & The Way We Work Enablement (Hybrid)
Wilmington or Buffalo or Boston or Baltimore or Washington or New York City or Bridgeport or Burlington
$136k-$227k/yr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking
2d
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Solutions Engineer, AI Governance Enablement
Arlington, Virginia, United States
$125k-$145k/yr HybridFull Time
Trustible
Trustible: Enterprise software platform for responsible AI governance and compliance.
3+ YOE3–5 years in a technical customer-facing role, strong SQL, API integration experience, backend troubleshooting ability, excellent communication, and interest in AI governance, risk, or compliance.
SQL, MLflow, Weights & Biases, SageMaker, Vanta, OneTrust, ServiceNow GRC
1mo
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Business Experience & Planning Advisor Senior - Customer Data Forensics
Cleveland or Tysons Corner or Washington or Pittsburgh
$91k-$203k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOESenior individual contributor with 8+ years industry experience to improve enterprise customer data quality, governance, and enable analytically ready datasets; MDM, data quality, SQL, governance, and cross-functional collaboration experience preferred.
Master Data Management (MDM), Collibra, Alation, Archer, GRC, EDS, APIs, SQL
1mo
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
3w
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Mission Integrator
Arlington, Virginia, United States
FieldFull Time
Quartermaster AI
Quartermaster AI: Deploying AI-powered sensor networks for maritime domain awareness.
Embed with customers to map workflows, define problems, and enable hardware/software solutions; strong judgment, technical fluency, and experience with defense or operational environments.
1w
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Staff Field Solutions Engineer (R5522)
Washington, District of Columbia, United States
$180k-$270k/yr OnsiteFull Time
Shield AI
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
7+ YOERequires 7+ years in solutions, systems, technical sales, autonomy, robotics, defense software, aerospace, or related roles; expertise in AI-enabled systems and customer engagements; travel required.
Hivemind, Python, C++, Linux, APIs, SDKs
1w
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Mission Engineer - Baltimore
Baltimore, Maryland, United States
$128k-$204k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
8+ YOE8+ years in customer-facing technical or deployment roles; proven experience building AI-enabled automations, integrations, and workflows; strong communication, operational leadership, and CJIS/security compliance ability.
AI Era, DEMS, Fusus, Records
2w
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Product Marketing Manager
United States or Washington or San Francisco or Boston or Bethesda
$100k-$140k/yr RemoteFull Time
Stayntouch
Stayntouch: Cloud-based hotel property management software for hotel operators.
5+ YOEFive or more years in product marketing, preferably B2B SaaS or hospitality technology, with go-to-market, positioning, customer research, competitive intelligence, sales enablement, project management, and communication experience.
SaaS, PMS
1mo
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Sr. Director, Pro & Partner Marketing
San Francisco or San Jose or New York City or Seattle or Austin or Washington or California or Massachusetts or New Jersey or Washington or United States
$214k-$326k/yr RemoteFull Time
Thumbtack
Thumbtack: Online marketplace connecting homeowners with local service professionals.
10+ YOE10+ years leading full-funnel marketing for supply-side/business customers or marketplaces; experience with activation, retention, B2B programs (ABM, sales enablement, events), partnerships, cross-functional influence, and team building.
1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1mo
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Director, Delivery Partner - Major Hospital Network
Rhode Island or Massachusetts or Norwalk or Southbury or California or Colorado or New York City or Washington or Washington, D.C. or United States
$162k-$291k/yr OnsiteFull Time
Kyndryl
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
10+ YOE10+ years IT service delivery experience with 5+ years in healthcare IT managed services or Epic-enabled hospital operations; experience managing large multi-year contracts and budgets, leading 150+ blended workforce, ITIL-grounded service management, strong customer and financial governance skills.
Epic EHR, ITIL, Microsoft