16 customer insights manager jobs at 16 companies in Danvers, MA
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Senior Manager, Consumer Insights
Framingham, Massachusetts, United States
$96k-$138k/yrOnsiteFull Time
Staples: Office supplies, technology products, and business solutions retailer.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in consumer insights/market research/customer analytics, 3+ years people management, experience with Qualtrics and vendor management, strong storytelling and strategic skills.
Lasko Products: American manufacturer of portable fans, heaters, air purifiers, humidifiers, and ventilation products for household and commercial customers.
Experience translating customer feedback into product insights, partnering with cross-functional teams to influence prototypes, and creating dashboards to reduce returns and improve ratings.
Sr Manager, VOC Insights and Analytics (Hybrid, Webster or Boston)
Webster or Boston
$125k-$150k/yrHybridFull Time
MAPFREBME: MAP: Global multinational insurance and financial services.
7+ YOERequires 7+ years in customer insights, analytics, VoC, BI, or related work; advanced SQL, Power BI, and Excel; executive reporting, complex data analysis, and analytical talent management.
SQL, Microsoft Power BI, Microsoft Excel, Python, R
Zappi: Private consumer insights platform helping brands develop products, advertising, and shopping experiences using AI-powered research.
5+ YOERequires 5+ years in customer success or account management within consumer insights or market research, enterprise account experience, SaaS expertise, BI/CRM tools, communication skills, and monthly US travel.
Tableau, Salesforce, Gainsight, Google Workspace, Loom, Gong, ChatGPT
KenvueNYSE: KVUE: A global pure-play consumer health.
6+ YOEBachelor's or equivalent; 6+ years in shopper/category/consumer insights or market research; experience with custom retailer studies, survey design, syndicated data (Circana, Nielsen, Numerator); strong synthesis and presentation skills.
SimilarwebNYSE: SMWB: Public Israeli digital intelligence providing web, app, and market insights to businesses worldwide.
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$151k-$205k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOEBachelor's degree, 5+ years of technical product or program management experience, experience building tools and delivering product features, and experience contributing to engineering technology decisions.
Motional: American autonomous vehicle technology developing SAE Level 4 vehicles for autonomous ride-hail and delivery services.
5+ YOE5+ years in commercial operations/strategy/GTM or product development; strong analytical and financial modeling skills; experience translating commercial insights to product/engineering; execution-oriented and customer-obsessed; willingness to travel up to 40%.
Fidelity Investments: Provider of investment, retirement, and financial planning services.
5+ YOEBachelor's or Master's degree with 5+ years financial services experience; experience in GTM strategy, product launches, commercialization, Agile/Lean environments, customer insight, and cross-functional leadership.
Harvard Business Publishing: Not-for-profit publisher and learning organization serving professionals, educators, students, and organizations through management content and leadership development.
8+ YOE8+ years in product marketing, product strategy, go-to-market, or related roles; expertise in positioning, messaging, customer insights, launches, adoption, retention, KPIs, and cross-functional collaboration.
Cytiva: -owned biotechnology supplying researchers and biopharma manufacturers with tools and services from discovery through production.
Extensive digital content strategy and B2B web content experience; leadership in cross-functional, global, regulated environments; web analytics, customer insights, communication, SEO, CMS, and basic HTML/CSS skills.
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
American Family Insurance: Mutual U.S. insurance providing auto, home, life and business coverage to individuals and businesses.
Experience in financial/actuarial or business analysis, insurance product and underwriting knowledge, customer-driven problem solving, project management, and ability to translate model insights into product recommendations; must reside near Madison, WI or Boston, MA.
Verily: Private precision-health data platform and AI technology serving healthcare, life-science, payer, government, and research customers.
8+ YOERequires 8+ years leading B2B services or solutions, scaled member programs, customer delivery, service design, P&L and pricing scenarios, cross-functional collaboration, and data-driven business insights.