12 customer insights manager jobs at 11 companies in Springfield, VA
3w
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
1mo
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Senior Manager, Customer Insights (m/f/d)
Arlington or Berlin or London or Houston
HybridFull Time
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
1mo
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Manager, Data Insights
Alexandria, Virginia, United States
$125k-$145k/yr HybridFull Time
8+ YOE8+ years in customer analytics or data insights, experience with digital analytics and visualization tools, proficiency in SQL/Python/R, ability to translate complex analysis for stakeholders, experience managing people, Bachelor's degree required.
Microsoft Power BI, Customer Journey Analytics, Adobe Launch, Adobe Analytics, Google Analytics, Google Tag Manager, Tableau, Looker, SQL, Python, R, Alteryx, Salesforce, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
1mo
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Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yr OnsiteFull Time
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
2mo
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Senior Manager, Strategic Growth & Insights
Bentonville or McLean
OnsiteFull Time
Bachelor's degree required (advanced degree preferred); significant CPG/category/insights/analytics experience; ability to synthesize complex data into actionable, customer-facing narratives; experience with retailer data platforms a plus.
Walmart Luminate/Scintilla
2w
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Manager, Voice of the Member Insights
San Antonio or Omaha or Eugene or McLean
$79k-$145k/yr HybridFull Time
6+ YOE2+ MgmtBachelor's degree; 6+ years professional experience in CX/VoC/research; 3+ years applied data analysis experience; 2+ years leading work or peers; strong communication, analytics, and survey/tool proficiency.
Medallia Experience Cloud, Qualtrics XM Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Salesforce Service Cloud, Sales Cloud, Financial Services Cloud
1w
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Sr. Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$136k-$184k/yr OnsiteFull Time
5+ YOERequires 5+ years of product, program management, marketing, business development, or technology experience; bachelor's degree; product delivery, roadmap, and product ownership experience.
GenAI, autonomous AI agents
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
6d
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Marketing Manager
Ashburn, Virginia, United States
$105k-$120k/yr RemoteFull Time
4+ YOEBachelor's degree and 4–6 years of B2B marketing experience required, including campaign leadership, technical messaging, project management, communication, and customer-insight analysis; travel up to 25%.
Salesforce
1mo
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Senior Manager, 360 Intelligence
Bethesda, Maryland, United States
$110k-$186k/yr HybridFull Time
6+ YOEBachelor's degree in business/analytics, 6+ years in analytics or customer insights, experience with customer lifecycle metrics, familiarity with VOC platforms (Qualtrics, Medallia) preferred, strong analytical and communication skills.
Qualtrics, Medallia
2w
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Associate Manager, Integrated Marketing, Consumer - DashPass Benefits
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
Covey, Covey Scout for Inbound
2w
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Director, Member Strategy and Growth
Washington, District of Columbia, United States
$134k-$164k/yr HybridFull Time
5+ YOE5–10 years in growth, membership, commercial or customer insights roles; strong analytics, communication, stakeholder engagement; experience translating member insights into growth strategies.