15 customer insights manager jobs at 15 companies in Sutton, MA
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Senior Manager, Consumer Insights
Framingham, Massachusetts, United States
$96k-$138k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in consumer insights/market research/customer analytics, 3+ years people management, experience with Qualtrics and vendor management, strong storytelling and strategic skills.
Qualtrics
1mo
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Product Insights & Consumer Experience Manager
West Chester or Boston
HybridFull Time
Experience translating customer feedback into product insights, partnering with cross-functional teams to influence prototypes, and creating dashboards to reduce returns and improve ratings.
1w
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Sr Manager, VOC Insights and Analytics (Hybrid, Webster or Boston)
Webster or Boston
$125k-$150k/yr HybridFull Time
7+ YOERequires 7+ years in customer insights, analytics, VoC, BI, or related work; advanced SQL, Power BI, and Excel; executive reporting, complex data analysis, and analytical talent management.
SQL, Microsoft Power BI, Microsoft Excel, Python, R
1d
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Senior Customer Success Manager
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success or account management within consumer insights or market research, enterprise account experience, SaaS expertise, BI/CRM tools, communication skills, and monthly US travel.
Tableau, Salesforce, Gainsight, Google Workspace, Loom, Gong, ChatGPT
4w
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Mgr, Club Insights & Category Research
Summit or Cumberland
$124k-$175k/yr HybridFull Time
6+ YOEBachelor's or equivalent; 6+ years in shopper/category/consumer insights or market research; experience with custom retailer studies, survey design, syndicated data (Circana, Nielsen, Numerator); strong synthesis and presentation skills.
Circana, Nielsen, Numerator
2mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
4w
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VP of Customer Marketing
Boston, Massachusetts, United States
$170k-$280k/yr RemoteFull Time
12+ YOE12–15+ years B2B SaaS marketing leadership with experience in customer advocacy, community, lifecycle marketing, and customer insight measurement (NPS, engagement). Strong cross-functional collaboration and executive communication.
2mo
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Senior Manager, Commercial Product Development
Boston or Pittsburgh or Las Vegas
$140k-$187k/yr HybridFull Time
5+ YOE5+ years in commercial operations/strategy/GTM or product development; strong analytical and financial modeling skills; experience translating commercial insights to product/engineering; execution-oriented and customer-obsessed; willingness to travel up to 40%.
1mo
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Director, Product Management - Go To Market (GTM)
Boston or Jersey City or Covington or Westlake
$110k-$222k/yr OnsiteFull Time
5+ YOEBachelor's or Master's degree with 5+ years financial services experience; experience in GTM strategy, product launches, commercialization, Agile/Lean environments, customer insight, and cross-functional leadership.
1w
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Senior Product Marketing Manager
Boston or Brighton
$120k-$135k/yr RemoteFull Time
8+ YOE8+ years in product marketing, product strategy, go-to-market, or related roles; expertise in positioning, messaging, customer insights, launches, adoption, retention, KPIs, and cross-functional collaboration.
Key Performance Indicators (KPIs)
3w
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Senior Manager, Digital Content Strategy
Little Chalfont or Marlborough
OnsiteFull Time
Extensive digital content strategy and B2B web content experience; leadership in cross-functional, global, regulated environments; web analytics, customer insights, communication, SEO, CMS, and basic HTML/CSS skills.
Content Management System (CMS), HTML, CSS, Agile
3w
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Associate Manager, Integrated Marketing, Consumer - DashPass Benefits
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
Covey, Covey Scout for Inbound
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Product Marketing Manager – B2B & B2C (ADI Health Solutions BU)
Wilmington, Massachusetts, United States
$157k-$227k/yr OnsiteFull Time
5+ YOE5+ years product marketing experience with B2B and B2C GTM; bachelor’s degree required; experience in healthtech/medtech preferred; strong positioning, launch, sales enablement, and customer-insight skills.
CRM
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Senior Product Performance Analyst (Hybrid)
Madison or Boston
$88k-$145k/yr HybridFull Time
Experience in financial/actuarial or business analysis, insurance product and underwriting knowledge, customer-driven problem solving, project management, and ability to translate model insights into product recommendations; must reside near Madison, WI or Boston, MA.
5d
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Head of Patient & Member Programs
Boston, Massachusetts, United States
$205k-$308k/yr HybridFull Time
8+ YOERequires 8+ years leading B2B services or solutions, scaled member programs, customer delivery, service design, P&L and pricing scenarios, cross-functional collaboration, and data-driven business insights.
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