14 customer retention specialist jobs at 9 companies in Berkeley, IL
1d
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Customer Service & Retention Specialist
New Lenox, Illinois, United States
OnsiteFull Time
Fluent English and Spanish required; strong customer service, communication, organization, follow-up, and multitasking skills. Customer service, scheduling, or administrative experience preferred.
6d
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Customer Retention Specialist - State Farm Agent Team Member
Elgin, Illinois, United States
$35k-$55k/yr OnsiteFull Time
Strong interpersonal, communication, listening, problem-solving, and customer experience skills required; customer service or account management preferred; must obtain applicable state insurance licenses.
5d
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Customer Retention Specialist - State Farm Agent Team Member
Oak Park or Chicago
OnsiteFull Time
Strong interpersonal, communication, listening, and problem-solving skills; detail-oriented customer focus; customer service or account management preferred; ability to obtain applicable state insurance licenses.
3mo
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Customer Retention Specialist - State Farm Agent Team Member
Chicago, Illinois, United States
$40k-$60k/yr OnsiteFull Time
Customer service/account management experience; strong communication; willing to obtain state insurance licenses.
1mo
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Customer Acquisition & Retention Specialist (Sales)
Lincolnshire, Illinois, United States
$23-$27/hr HybridFull Time
0.5+ YOEHigh-volume outbound/inbound calling to reactivate and expand enterprise customers; 6+ months sales or customer-facing experience or recent graduate; proficiency with Microsoft Excel, PowerPoint, Outlook; ability to work onsite 4 days/week in Lincolnshire, IL.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
2w
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Customer Retention Specialist - State Farm Agent Team Member
Wheaton, Illinois, United States
$50k-$70k/yr OnsiteFull Time
Support customer relationships, handle renewals and outreach, maintain records, obtain state insurance licenses, and demonstrate strong communication and problem-solving skills.
4w
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Customer Retention Specialist - State Farm Agent Team Member
Chicago, Illinois, United States
$39k-$44k/yr OnsiteFull Time
Goal-driven, independent, customer-service and sales oriented; willing to obtain insurance license and learn agency systems; strong communication and relationship skills.
1w
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Customer Retention Specialist - State Farm Agent Team Member
Chicago, Illinois, United States
$35k-$60k/yr OnsiteFull Time
Illinois Property & Casualty and Life & Health insurance licenses required or obtainable quickly. Requires strong communication, relationship-building, persuasion, problem-solving, reliability, coachability, and computer proficiency.
2w
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Lifecycle Marketing Specialist (Member Retention)
Chicago, Illinois, United States
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years of lifecycle, CRM, customer engagement, or retention marketing experience; a bachelor's degree; HubSpot expertise; campaign, journey, segmentation, analytics, and optimization experience.
HubSpot, Amplitude, CRM, CMS, AI-enabled tools, app, push notifications, email, digital analytics
1mo
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Retention Sales Specialist - Bannockburn, IL
Bannockburn, Illinois, United States
$22-$26/hr HybridFull Time
2+ YOE2 years telesales or equivalent, must live and work in the USA, experience with CRM and sales negotiation, ability to retain and upsell customers, bachelor's degree in sales/marketing preferred.
CRM
5d
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Membership Concierge
Evanston, Illinois, United States
$18-$21/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service or sales experience, strong communication, multitasking, service recovery, and willingness to complete retention specialist certification.
artificial intelligence (AI)
2d
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Membership Concierge
Northbrook, Illinois, United States
$18-$21/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service or sales experience, strong communication and multitasking skills, and completion of Retention Specialist Certification within 60 days.
1mo
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Member Concierge
Skokie, Illinois, United States
$17-$21/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ years customer service or sales experience, strong multitasking and communication skills, able to stand for 4 hours, complete Retention Specialist certification within 60 days.
1mo
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Membership Concierge II
Bloomingdale, Illinois, United States
$17-$21/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1–2 years customer service or sales experience, strong multitasking and verbal communication, able to stand for long periods, complete Retention Specialist Certification within 60 days.