17 customer solutions specialist jobs at 15 companies in Upton, MA
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Customer Solutions Specialist
Norton, Massachusetts, United States
$65k-$85k/yrOnsiteFull Time
Sinclair Manufacturing: Manufactures hermetic packages and precision machined components for electronics.
2+ YOEAssociate degree,2+ years sales support or administrative experience (manufacturing preferred),ERP (ABAS) experience,Salesforce exposure,proficiency with Microsoft Office,strong communication and organizational skills.
ABAS, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft Word
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
Bachelor's degree in CS/Engineering/MIS or related, strong Python/SQL skills, technical troubleshooting experience, customer-facing communication and analytical skills, familiarity with manufacturing preferred.
Worldwide Specialist Solutions Architect - Messaging & Analytics, Data & AI GTM
Boston or Seattle or Arlington or Herndon
$154k-$208k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 3+ years designing or operating messaging systems, 5+ years in customer-facing technical specialist, solutions architect, or systems engineering roles, and experience with distributed asynchronous architectures.
USI Insurance Services: Insurance brokerage and risk management consulting services.
2+ YOEConsultative outside sales role requiring 2+ years sales experience, high school diploma, property and casualty (p&c) insurance license, strong organization and customer service, ability to self-generate leads and meet sales targets.
AI/ML Specialist Solutions Architect, Payments, AGS US Specialist SA
San Francisco or Boston or New York City or Chicago
$131k-$204k/yrFieldFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOERequires 4+ years in a technology domain and 2+ years designing, implementing, or consulting on applications and infrastructure; hands-on GenAI/ML experience and customer solution architecture expertise required.
Werfen: Develops specialized diagnostic systems and reagents for clinical laboratories.
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years technical customer support experience in healthcare IT, experience with interfaces, networking, databases, VPN/remote access, strong communication and escalation skills.
Patient Support Specialist, Patient Solutions & Support Programs
Boston, Massachusetts, United States
$33-$50/hrOnsiteFull Time
Merck KGaA, Darmstadt, GermanyXETRA: MRK: Science and technology specializing in healthcare, life science, and electronics.
1+ YOEBachelor's degree plus 1+ year of medical reimbursement, pharmacy technician, or healthcare customer care experience, or high school diploma/GED plus 4+ years; communication and organizational skills required.
Practice Customer Solution Specialist, Oracle, Google Cloud
Toronto or Atlanta or New York City or Austin or Boulder or Cambridge or Chicago or Addison or Kirkland or Reston or Seattle or San Francisco or Sunnyvale
10+ YOEBachelor's degree or equivalent experience; 10 years in cloud-native architecture, customer-facing technical roles, and Oracle technologies, database architecture, and infrastructure.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
1+ YOE1+ year healthcare business office or healthcare customer service experience; scheduling experience; high school diploma/GED; intermediate Microsoft Office; familiarity with EMR (Epic); strong interpersonal, organizational, and insurance knowledge.
Epic, Atrius EPIC, Electronic Medical Records (EMR), Solutions, myhealth, Microsoft Office
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
1+ YOEHigh school/GED, 1+ year scheduling or healthcare business office experience, intermediate Microsoft Office proficiency, EMR (Epic) experience preferred, call center and insurance coverage knowledge, ability to handle complex patient/referral issues.
Epic, Atrius EPIC, Microsoft Office, Solutions, MyHealth
Staples: Retailer of office supplies, furniture, and printing services.
Provide customer service and print solutions, operate print/production equipment, basic computer skills and Microsoft Word, ability to lift 10-50 lb and stand for long periods.
Genetec: Provides unified physical security software, hardware, and cloud services.
Provide on-site and remote professional services, install and maintain Genetec solutions, and support customers in North America; strong troubleshooting, communication, and project liaison skills.
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
1+ YOERequires 1 year of experience building complex solutions in sales, customer service, or related fields. Preferred: premium product selling and customer relationship management experience.
Management Consulting Delivery Specialist , Scientific and Laboratory Informatics
Orlando or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$54k-$196k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ years in scientific and laboratory informatics; Bachelor’s in a laboratory science, life science, computer science, or engineering; experience with laboratory solutions (LIMS, ELN, Benchling, LabWare, etc.) and consulting preferred; willing to travel up to 50%.
GenAI, Agentic SI, Agentic Lab Capabilities, Internet of Things (IoT), cloud, LIMS, ELN, CDS, SDMS, Benchling, Revvity Signals, Waters CDS/SDMS, Dotmatics, LabVantage, LabWare, SampleManager, Scitara, TetraScience
MerckXETRA: MRK: A science and technology providing healthcare, life science, and electronics solutions.
5+ YOEBachelor in life sciences/engineering,5+ years technical life‑science experience with downstream processing and customer-facing work,project management skills,ability to drive regional sales and present technical solutions.
Solution Engineer / Technical Specialist (remote - EAST Coast)
Boston or New York or Philadelphia
RemoteFull Time
Nasuni: Provides cloud-native file storage and data management platform.
7+ YOE7+ years in solutions/sales engineering or technical customer-facing roles; hands-on experience with distributed systems, storage, networking, Windows/Linux/Azure, PowerShell/CLI, demos/POCs, and strong communication skills.