5 customer success analyst jobs at 4 companies in Concord, CA
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yrHybridFull Time
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
Business Analyst - Customer Success - Shockwave Medical
Santa Clara or United States
$75k-$121k/yrRemoteFull Time
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEAssociate degree or 5+ years equivalent experience; 2 years supporting customer service/sales ops/finance analytically; strong Excel, Salesforce, Power BI, Oracle ERP skills; procurement knowledge; audit and communication skills.
Listen Labs: Automates customer research interviews through generative AI platforms.
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data; thrives in ambiguity.
Learning Commons: Develops AI infrastructure and tools to advance educational learning science.
3+ YOE3+ years in account/partner/customer success or related client-facing roles; experience with CRM tools; strong communication, analytical skills, and ability to manage multiple edtech partners and onboarding.