4 customer success analyst jobs at 4 companies in Illinois
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yrHybridFull Time
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
CDK Global: Provides integrated technology solutions for automotive and vehicle dealerships.
3+ YOE2+ Mgmt3–5 years in technical support or customer service with 2+ years indirect people management; Bachelor's degree or equivalent; proficiency with Microsoft Excel/PowerPoint/Outlook and Customer Success platforms; strong analytical, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Totango, Gainsight, Pendo, WalkMe, Gainsight PX
OpenGov: Provides enterprise resource planning software to local government agencies.
1+ YOEAt least 1 year in sales, account management, deal desk, or customer success, preferably in SaaS; strong contract, analytical, negotiation, communication, and data integrity skills. Bachelor's degree preferred.