15 customer success coordinator jobs at 12 companies in Concord, MA
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Customer Success Coordinator
South Portland or South Windsor or Warwick or Norwood
$25/hrHybridFull Time
Reliable Respiratory: Family-owned home respiratory and durable medical equipment provider serving patients across New England.
1+ YOEAssociate's degree, one year of customer service experience, professional computer skills, strong communication, attention to detail, problem-solving, and English fluency; Spanish proficiency preferred.
Microsoft Office Suite, electronic health records system
Allego: SaaS-based sales enablement platform for revenue teams.
1+ YOEBachelor's degree or equivalent practical experience required; 1–2 years in customer service, client relations, implementation, or technical application support preferred. Requires technical aptitude, communication, organization, and teamwork.
Google Workspace, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce.com, ChurnZero
American Infrared Solutions: A defense technology developing advanced military systems using autonomy, artificial intelligence, and imaging technologies.
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination; ERP/PLM experience; strong communication and cross-functional coordination skills; eligible for U.S. Secret clearance.
Safety-Care by QBS: Behavioral crisis-prevention training provider serving education, healthcare, human services, and ABA organizations.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
Safety-Care by QBS: Behavioral crisis-prevention training provider serving education, healthcare, human services, and ABA organizations.
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
Fort Lauderdale or Miami or Pinecrest or Manhattan or Long Island or Randolph
OnsiteFull Time
Hyperbaric Medical Solutions: Independent medical clinic operator providing physician-guided hyperbaric oxygen therapy and regenerative care to patients.
Strong interpersonal, problem-solving, collaboration, communication, telephone, and computer skills required; healthcare office support or hospitality customer service experience is preferred.
5+ YOE5+ years enterprise customer-facing experience, familiarity with SaaS/software customers, strong executive communication, cross-functional coordination, and experience with networking or cybersecurity.
Osmo: Private digital olfaction and fragrance technology helping consumer brands design and manufacture fragrances with AI.
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman MedInsight: Independent actuarial and consulting firm serving insurers, healthcare organizations, governments, and employers worldwide.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Contributor Development Partnership: Private public-benefit providing collaborative fundraising, data, marketing, and technology services to NPR and PBS stations.
3+ YOERequires 3–5 years in client success, account management, project coordination, data services, or related work; strong communication, organization, problem-solving, and stakeholder management skills; Salesforce, Tableau, Excel, and Office experience preferred or required as stated.
Salesforce, Tableau, Microsoft Excel, Microsoft Office
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yrRemoteFull Time
Doxel: AI construction software providing automated progress tracking to owners, contractors, and field teams.
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
Franklin Public Schools: Public Pre-K–12 school district serving Franklin, Massachusetts students in early childhood, elementary, middle, and high schools.
Requires strong organization, communication, customer service, Google Workspace proficiency, adaptability, and successful CORI background and CHRI fingerprinting checks.
Google Workspace, Google Docs, Google Sheets, Gmail
American Infrared Solutions: A defense technology developing advanced systems for U.S. and allied military capabilities.
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination, ERP/PLM experience, strong customer-facing communication, cross-functional coordination, and eligibility for U.S. Secret clearance.
Anduril Industries: Defense technology developing AI-powered autonomous military systems.
3+ YOERequires 3+ years in production, customer success, account, or program coordination; ERP/PLM experience; strong customer communication and cross-functional coordination; Secret clearance eligibility.
Linus Health: Digital health providing AI-enabled cognitive assessment and brain health tools to healthcare providers and researchers.
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.