13 customer success engineer jobs at 9 companies in Bothell, WA
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yrHybridFull Time
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOERequires 5+ years in customer success, solutions engineering, technical consulting, service management, or related roles; enterprise SaaS, ITIL, workflow automation, AI, analytics, consulting, and executive engagement experience.
Finvari: Corporate card and expense management for the construction industry.
5+ YOE5+ years technical customer-facing experience, strong SQL and data querying, API/integration troubleshooting, B2B SaaS experience, strong communication and independent problem-solving.
Indianapolis or Palo Alto or Chicago or Seattle or Dallas or Irvine or Denver or Atlanta or Austin or San Francisco
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success/SaaS experience; strong consulting, communication, and stakeholder management skills; experience with Sales Cloud and Service Cloud; AI agent literacy and prompt engineering basics; Salesforce certifications preferred.
Sales Cloud, Service Cloud, Journey Builder, Commerce Promotions, Einstein, Service Console, AI agents
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
ClickUp: Unified productivity platform for project management and team collaboration.
6+ YOE6+ years customer-facing technology experience, 2+ years success with commercial/enterprise clients, hands-on AI/LLM and integration platform experience, strong presentation and technical problem-solving skills, ability to travel up to 50%.
LLMs, Unito, Workato, Zapier, Integromat, web services, APIs
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
Veeam: Data resilience and security for hybrid cloud environments
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Stoke Space: Developing fully reusable rockets for frequent orbital access.
5+ YOE5+ years hardware manufacturing experience; background in solutions engineering/customer success/technical account management; hands-on with MES/ERP/PLM; strong stakeholder, communication, and process design skills; travel up to 30%; ITAR eligibility required.