15 customer success engineer jobs at 10 companies in Gaithersburg, MD
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Customer Success Engineer - America
Austin or Barcelona or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
SonarSource: Sonar analyzes code for quality and security.
Hands-on DevOps, software engineering, or platform experience with CI/CD and Git; strong business, communication, analytical, and customer-facing skills. English fluency required; Spanish or Portuguese desirable.
Cribl: Telemetry infrastructure software helping enterprise IT and security teams collect, process, analyze, and manage data.
5+ YOE5+ years in related post-sales customer advocacy, federal/public sector experience, GovCloud or FedRAMP experience, customer presentations, observability and data pipeline expertise, and strong technical communication skills.
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
Bachelor's degree or equivalent, strong written/verbal communication, attention to detail, Microsoft Office proficiency, ability to learn new software, and ability to obtain Top Secret/SCI polygraph clearance.
LearnDash, H5P, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Austin or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
SonarSource: Sonar analyzes code for quality and security.
8+ YOE3+ MgmtRequires 8+ years in solutions engineering, customer success engineering, technical account management, or similar roles, including 3+ years managing teams; technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted development.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarQube Foundation Agent, SonarSweep, Sonar Context Augmentation, CI/CD
Washington or San Diego or Europe or North America or Asia or Australia
$110k-$170k/yrHybridFull Time
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yrHybridFull Time
Anthropic: AI research developing safe and steerable AI systems.
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
3+ YOERequires 3+ years of pre- or post-sales software experience or public sector experience, strong technical and customer orientation, project documentation skills, and fluent English. Bachelor's degree in Engineering or Computer Science is desirable.
Washington or Huntsville or Tampa or Colorado Springs or Dayton or St. Louis or Norfolk or Omaha
$150k-$190k/yrRemoteFull Time
EarthDaily Federal: U.S. geospatial intelligence providing satellite-based analytics to federal defense, intelligence, disaster-response, and infrastructure missions.
5+ YOE5+ years in customer-facing technical roles, hands-on coding with Python and JS/TS stacks, experience building prototypes/dashboards, sales/POC success, active Secret clearance and U.S. citizenship required.
Sr. Manager, Field Engineering - Financial Services (Banking and Payments)
Illinois or Massachusetts or New York or Washington, D.C.
$192k-$264k/yrRemoteFull Time
Databricks: Data and AI software providing a unified platform.
10+ YOERequires 10+ years in technical data products, experience leading technical presales teams, hiring and coaching, complex architecture expertise, and cross-functional collaboration with Sales, Product, Engineering, and Customer Success.
Databricks Data + AI Platform, Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, Unity Catalog