15 customer success engineer jobs at 10 companies in Gaithersburg, MD

1w
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Customer Success Engineer - America
Austin or Barcelona or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
SonarSource
SonarSource: Sonar analyzes code for quality and security.
Hands-on DevOps, software engineering, or platform experience with CI/CD and Git; strong business, communication, analytical, and customer-facing skills. English fluency required; Spanish or Portuguese desirable.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarSweep, Sonar Context Augmentation, CI/CD, Git, Java, Linux, SAST, AppSec
5d
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Customer Success Engineer, Federal
Washington, D.C. or Virginia
$110k-$180k/yr RemoteFull Time
Cribl
Cribl: Telemetry infrastructure software helping enterprise IT and security teams collect, process, analyze, and manage data.
5+ YOE5+ years in related post-sales customer advocacy, federal/public sector experience, GovCloud or FedRAMP experience, customer presentations, observability and data pipeline expertise, and strong technical communication skills.
Splunk, Elastic, Datadog, Snowflake, GainSight, AWS, Azure, GCP
1mo
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GXP Customer Success Engineer
Reston, Virginia, United States
$79k-$135k/yr OnsiteFull Time
BAE Systems
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
Bachelor's degree or equivalent, strong written/verbal communication, attention to detail, Microsoft Office proficiency, ability to learn new software, and ability to obtain Top Secret/SCI polygraph clearance.
LearnDash, H5P, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3d
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
2w
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
1w
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Manager, Customer Success Engineering
Austin or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
SonarSource
SonarSource: Sonar analyzes code for quality and security.
8+ YOE3+ MgmtRequires 8+ years in solutions engineering, customer success engineering, technical account management, or similar roles, including 3+ years managing teams; technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted development.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarQube Foundation Agent, SonarSweep, Sonar Context Augmentation, CI/CD
2w
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Staff Customer Success Manager (R5645)
Washington or San Diego or Europe or North America or Asia or Australia
$110k-$170k/yr HybridFull Time
Shield AI
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.
Hivemind, Hivemind Enterprise Software
4d
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Staff Customer Success Manager (R5645)
Washington or Europe or North America
FieldFull Time
Shield AI
Shield AI: Developer of AI-powered autonomous systems for defense and aerospace.
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in customer success or account management, including 3+ years with large enterprise customers and multi-million-dollar contract renewals.
2w
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
2w
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Customer Success Manager, Financial Services
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; financial services enterprise experience; AI/ML, API, software implementation, regulatory, and change management expertise; bachelor's degree or equivalent.
API, Claude Code, Claude Enterprise
2mo
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Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
2mo
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Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
4h
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Technical Success Manager - Public Sector
Arlington, Virginia, United States
$149k-$186k/yr FieldFull Time
New Relic
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
3+ YOERequires 3+ years of pre- or post-sales software experience or public sector experience, strong technical and customer orientation, project documentation skills, and fluent English. Bachelor's degree in Engineering or Computer Science is desirable.
Java, .NET, Ruby, C, Python, Node.js, Golang, Kubernetes, DevOps, CI/CD, iOS, Android
2mo
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Sales Engineer
Washington or Huntsville or Tampa or Colorado Springs or Dayton or St. Louis or Norfolk or Omaha
$150k-$190k/yr RemoteFull Time
EarthDaily Federal
EarthDaily Federal: U.S. geospatial intelligence providing satellite-based analytics to federal defense, intelligence, disaster-response, and infrastructure missions.
5+ YOE5+ years in customer-facing technical roles, hands-on coding with Python and JS/TS stacks, experience building prototypes/dashboards, sales/POC success, active Secret clearance and U.S. citizenship required.
Claude Code, Cursor, Copilot, Python, JavaScript, TypeScript, GDAL, rasterio, GeoPandas, QGIS, Cesium, Mapbox, Kepler.gl, Jupyter, Streamlit, Next.js, Flask, REST, GraphQL, Postman, SQL
3w
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Sr. Manager, Field Engineering - Financial Services (Banking and Payments)
Illinois or Massachusetts or New York or Washington, D.C.
$192k-$264k/yr RemoteFull Time
Databricks
Databricks: Data and AI software providing a unified platform.
10+ YOERequires 10+ years in technical data products, experience leading technical presales teams, hiring and coaching, complex architecture expertise, and cross-functional collaboration with Sales, Product, Engineering, and Customer Success.
Databricks Data + AI Platform, Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, Unity Catalog

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