Bachelor's degree or equivalent, strong written/verbal communication, attention to detail, Microsoft Office proficiency, ability to learn new software, and ability to obtain Top Secret/SCI polygraph clearance.
LearnDash, H5P, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
4+ YOE4+ years in customer success, solutions engineering, or public safety leadership; bachelor’s degree or equivalent experience; knowledge of mobile/computer forensics, Windows/Linux, networking, SaaS/PaaS/IaaS; strong public speaking and business analysis skills.
Washington or Huntsville or Tampa or Colorado Springs or Dayton or St. Louis or Norfolk or Omaha
$150k-$190k/yrRemoteFull Time
Digital Luxury Group: Strategic partner for luxury and lifestyle brands.
5+ YOE5+ years in customer-facing technical roles, hands-on coding with Python and JS/TS stacks, experience building prototypes/dashboards, sales/POC success, active Secret clearance and U.S. citizenship required.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
Sr. Manager, Field Engineering - Financial Services (Banking and Payments)
Illinois or Massachusetts or New York or Washington, D.C.
$192k-$264k/yrRemoteFull Time
Databricks: A unified platform for data analytics and artificial intelligence.
10+ YOERequires 10+ years in technical data products, experience leading technical presales teams, hiring and coaching, complex architecture expertise, and cross-functional collaboration with Sales, Product, Engineering, and Customer Success.
Databricks Data + AI Platform, Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, Unity Catalog
ARIS: Software for business process modeling, mining, and AI orchestration.
7+ YOE7+ years in enterprise software pre-sales/solution consulting/value engineering or customer success; ability to translate transformation into measurable financial/operational outcomes; executive engagement and business-case development; bachelor's degree or equivalent.
SAG Aris: Enterprise Process Intelligence platform for business process management and automation.
7+ YOE7+ years in enterprise software pre-sales/value engineering/customer success, ability to connect initiatives to financial outcomes, executive engagement, business case development, familiarity with ERP/CRM/HCM and AI-driven process change.