16 customer success engineer jobs at 10 companies in Lyons, CO
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Principal Customer Success Engineer
Denver, Colorado, United States
$140k-$175k/yrHybridFull Time
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years in customer success/solutions engineering or similar; experience running workshops and executive engagements; ITIL certification preferred; strong analytics, communication, and product influence skills.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOE3+ years in customer success/solutions engineering or related customer-facing technical roles; experience running workshops, process consultations, and executive engagements; ITIL knowledge preferred; strong analytical, communication, and stakeholder management skills.
Dialpad: AI-powered cloud communication and contact center software platform.
3+ YOE3+ years in UCaaS or CCaaS, technical aptitude, ability to run demos, complete Sales Engineering Demo Certification, strong communication and customer-facing skills.
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
4+ YOEBachelor's degree or equivalent experience, 4+ years of experience, enterprise customer expertise, leadership and mentorship, strong technical communication, Dynatrace expertise, and relevant cloud certifications.
Indianapolis or Palo Alto or Chicago or Seattle or Dallas or Irvine or Denver or Atlanta or Austin or San Francisco
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success/SaaS experience; strong consulting, communication, and stakeholder management skills; experience with Sales Cloud and Service Cloud; AI agent literacy and prompt engineering basics; Salesforce certifications preferred.
Sales Cloud, Service Cloud, Journey Builder, Commerce Promotions, Einstein, Service Console, AI agents
Keysight TechnologiesNew York Stock Exchange: KEYS: Manufactures hardware and software for electronic test and measurement.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; proficiency with EDA tools (ADS, SystemVue, etc.), troubleshooting, Python, strong communication, and U.S. person status.
Keysight TechnologiesNYSE: KEYS: Provides electronic design, test, and simulation software and hardware.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; background in RF/microwave, RFIC, high-speed digital or EDA support; proficiency with ADS/SystemVue/EM simulation; Python experience; strong communication.
ADS, SystemVue, EM simulation, GoldenGate, Genesys, IC-CAP, MBP, MQA, Python
Dallas or Denver or Redwood City or Tampa or New York City or Toronto
$136k-$245k/yrHybridFull Time
EquinixNASDAQ: EQIX: Global provider of data center and digital infrastructure services.
10+ YOE10+ years in GTM engineering, customer success, service operations, or related technical roles; production AI workflow experience; strong systems integration, LLM, architecture, and post-sale operations expertise.
Gainsight, Salesforce Service Cloud, Clay, n8n, Glean, Agentforce
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yrHybridFull Time
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
5+ YOERequires 5+ years in enterprise technical support or customer success, Azure and integration expertise, SQL or relational database proficiency, advanced troubleshooting, and enterprise stakeholder relationship skills.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
Sr. AI Systems & Solutions Architect, Customer Success
Boston or Denver or San Francisco
$112k-$168k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
4+ YOETechnical foundation with experience building AI prototypes, integrating APIs and systems, developing prompts and workflows, communicating technical concepts, and partnering with engineering teams; 4+ years preferred.
Claude, ChatGPT, Glean, Large Language Models (LLMs), APIs, Model Context Protocol (MCP)
Sr. AI Systems & Solutions Architect, Customer Success
San Francisco or Boston or Denver
$112k-$168k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
4+ YOERequires 4+ years in AI solutions, architecture, automation, or similar roles; experience with LLM prototypes, prompt engineering, APIs, integrations, workflows, documentation, and cross-functional enablement.
Databricks: A unified platform for data analytics and artificial intelligence.
5+ YOE5+ years delivering technical data and AI projects or programs; Python, SQL, or Scala programming; customer-facing architecture, consulting, or success experience; distributed systems knowledge; stakeholder management; and a bachelor's degree or equivalent experience.
Allen or Westminster or Colorado or California or Texas or Arizona or Illinois
$115k-$125k/yrOnsiteFull Time
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
6+ YOEBachelor's degree with 6+ years (or 10+ years) in sales/sales engineering/project management/customer success, ability to obtain government background clearance (CJIS), strong presentation, risk management, and stakeholder skills.