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1 customer success engineer job at 1 company in West Point, UT

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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
PointClickCare
PointClickCare: Private Canadian healthcare software providing EHR, care-coordination, revenue-cycle, and workflow tools to post-acute and senior-care providers.
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
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