21 customer support advisor jobs at 14 companies in Massachusetts
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Customer Service Advisor
Rockland, Massachusetts, United States
OnsiteFull Time
DCR Systems: Operates turnkey collision repair centers for automotive dealerships.
Provide customer support, schedule appointments, and update customers during repairs; on-the-job training provided; little to no prior collision experience required.
Auburn Hills or California or Colorado or Cleveland or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or Los Angeles County
$26-$46/hrOnsiteContract
AccentureNYSE: ACN: Consulting, technology, and operations services for global businesses.
1+ YOEHigh school diploma/GED plus 1–2 years hands-on automotive repair experience, or a bachelor's degree or automotive trade certificate. Requires diagnostic knowledge, computer skills, and technical communication abilities.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Dealer Information Software, Internal ticketing systems, call management systems, North America Product databases, diagnostic tools
Service Advisor Metro CDJR $65,000 -$95,000 annually
Chicopee, Massachusetts, United States
$65k-$95k/yrOnsiteFull Time
Bertera Auto Group: Automotive dealership group selling and servicing motor vehicles.
Listening to customers to diagnose vehicle issues, preparing estimates and repair orders, verifying warranty/service contract coverage, maintaining records, and providing customer communication and support.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
No experience required. Must provide exceptional customer service, make client recommendations, support veterinarians, travel between clinic locations, and work effectively in changing team environments.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
High school diploma or equivalent; background check required; virtual interviews require camera on; support for checkout, loyalty programs, and customer service.
High school diploma or equivalent; deliver customer service at checkout, support loyalty programs and services; background check and ID verification required for offers.
Balise Motor Sales: Sells new and used vehicles and provides automotive services.
Provide excellent customer service, conduct vehicle walk-arounds and multi-point inspections, write accurate repair orders (CDK), communicate with technicians, and support upselling of additional services.
Patrick Motor Group: Family-owned automotive group providing vehicle sales and service.
Provide customer-facing service and sales support at a dealership, manage appointments and payments, liaise with technicians, possess intermediate computer and communication skills, valid US driver’s license, HS diploma/GED, and complete manufacturer training.
University of Massachusetts: Public university system providing higher education and research services.
Bachelor’s degree with advising or customer service experience; able to use CRM, SIS, and MS Office; strong communication and organizational skills; support online adult learners.
CRM, Salesforce, PeopleSoft, Five9, Slate, Zoom, MS Office, Spreadsheets
Body Shop Parts Advisor - Herb Chambers Collision Center of Holliston
Holliston, Massachusetts, United States
$18-$25/hrOnsiteFull Time
Asbury AutomotiveNew York Stock Exchange: ABG: Operates franchised automotive dealerships and vehicle service centers.
Provide parts selection and procurement support for body shop and retail customers; strong customer service, phone and computer skills (Internet, Microsoft Outlook); ability to lift and pull parts; must pass background and drug screen.
Automotive Parts Counter Advisor $20.00 to $23.00 Hourly
Chicopee, Massachusetts, United States
$20-$23/hrOnsiteFull Time
Metro Chrysler Dodge Jeep Ram: Automotive dealership selling and servicing new and used vehicles.
Customer-focused experience assisting customers with automotive parts, inventory lookup, order placement, payment processing, phone support, and maintaining organized work area; prior parts store or dealership experience preferred.
Franklin Cummings Tech: Technical college providing vocational degrees and trade certificates.
2+ YOEAssociate degree or equivalent and 2+ years customer service/student support or financial services experience; strong communication, organizational skills, Microsoft Office proficiency, knowledge of FAFSA/financial aid processes preferred.
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
High school diploma required; experience in client service, account management, and supporting Financial Advisors; strong communication and organizational skills.
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
Provide client service and administrative support to financial advisors, execute money movements, manage calendars and travel, and assist with digital tool enrollment. Detail-oriented with strong communication and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom