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11 customer support director jobs at 9 companies in New Jersey

3w
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Customer Success Director
Rochelle Park or New Jersey
RemoteFull Time
Sapiens
Sapiens: Privately held insurance software provider serving insurers with AI and SaaS systems for policy, underwriting, claims, billing.
5+ YOERequires 5+ years in customer-facing account management, Customer Success, consulting, or support; portfolio management; retention outcomes; playbook-led motions; communication, commercial acumen, prioritization, and reporting skills.
AI, SaaS
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2w
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Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
CSL Seqirus
CSL Seqirus: Private global influenza-vaccine biotechnology developing, manufacturing, and distributing vaccines for public health.
10+ YOE10+ MgmtBachelor's degree and 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare settings, including 10+ years of people leadership.
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2w
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Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
CSL Seqirus
CSL Seqirus: Seqirus is a private global influenza-vaccine biotechnology developing, manufacturing, and distributing vaccines for public health.
10+ YOE10+ MgmtBachelor's degree required; MBA preferred. Requires 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare, plus 10+ years of people leadership.
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1mo
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Contact Center & Digital Support Director
Iselin, New Jersey, United States
$124k-$177k/yr OnsiteFull Time
Provident Bank
Provident BankNYSE: PFS: New Jersey’s oldest state-chartered community bank serving individuals, families, and businesses with personal and business banking.
15+ YOE10+ Mgmt15 years in contact center and banking operations with 10+ years leadership, contact center technology experience, AI strategy and governance, budget management, strong analytics and communication skills.
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Branch Support Specialist
Clinton, New Jersey, United States
$29-$38/hr OnsiteFull Time
Unity Bank
Unity BankNASDAQ: UNTY: Community-oriented commercial bank serving retail, corporate, and small-business customers in New Jersey and Pennsylvania.
5+ YOEFive or more years of retail or operations banking experience; associate degree or equivalent preferred. Requires communication, customer service, critical thinking, organizational, problem-solving, and financial services compliance knowledge.
Integrated Teller, Business Process Manager, Director, Premier Navigator, 360 View, Online Banking
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3mo
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Business Office Director
Paramus, New Jersey, United States
$75k-$85k/yr OnsiteFull Time
Brightview Senior Living
Brightview Senior Living: Provider of vibrant, rental-based senior living communities.
2+ YOEAssociate’s degree with 2+ years in bookkeeping or office management; Bachelor's preferred. Strong Excel/Office skills; excellent written and verbal communication; customer orientation to older adults.
Microsoft Office, Accounting/Payroll software, General bookkeeping tools
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2w
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Director of Client Experience
Lincoln or Pennington or Omaha or United States
$100k-$125k/yr HybridFull Time
Travefy
Travefy: Private travel-software serving advisors and agencies with itineraries, proposals, CRM, websites, and marketing tools.
3+ YOE3+ MgmtRequires 3+ years leading high-volume SaaS support or client experience teams, hands-on Intercom Fin expertise, AI support-agent experience, data-driven operations, coaching, and strong product-learning skills.
Intercom, Fin, HubSpot
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1mo
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Senior Director, Pharmacy Patient Services
Titusville, New Jersey, United States
$178k-$307k/yr OnsiteFull Time
Johnson & Johnson Innovative Medicine
Johnson & Johnson Innovative MedicineNYSE: JNJ: Johnson & Johnson pharmaceutical organization creating medicines for patients in oncology, immunology, neuroscience and cardiopulmonary care.
10+ YOE5+ MgmtBachelor's degree,10+ years healthcare business experience,5+ years leading large cross-functional teams,3+ years developing patient support programs; strong strategy, supplier management, compliance, and communication skills.
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1w
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Associate Director of Sales
Middletown, New Jersey, United States
$21-$27/hr OnsiteFull Time
Sunrise Senior Living
Sunrise Senior LivingNew York Stock Exchange: SRZ: Provider of assisted living and memory care services.
1+ YOERequires 1+ year of sales support or customer service experience, strong phone and presentation skills, organization, communication, and proficiency in Microsoft Office and CRM systems.
Microsoft Office, CRM
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LEAD UTILITY WORKER-Sports Illustrated Stadium (1563966)
New Jersey, United States
$22/hr OnsiteFull Time
Levy
Levy: Private American hospitality providing food, beverage, retail, and event services at sports, entertainment, and cultural venues.
Supports supervisors and department directors, assigns and assists team members, maintains quality standards, monitors equipment, covers schedules, and delivers customer service.
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1mo
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Director, Enterprise Capabilities Architect - Cloud and Enterprise IT
Reston or Basking Ridge or Melbourne
$190k-$304k/yr HybridFull Time
Peraton
Peraton: Provider of mission-critical national security technologies and services.
16+ YOE16+ years experience in cloud and enterprise IT architecture for federal customers; deep expertise with AWS/Azure/GCP, zero trust, containers/Kubernetes, IaC (Terraform/Ansible), FedRAMP, and proposal support.
AWS, Azure, GCP, Kubernetes, Terraform, Ansible
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