2 customer support director jobs at 2 companies in Seattle, WA
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Senior Director, Customer Service
Kirkland, Washington, United States
$157k-$235k/yr HybridFull Time
Proven senior customer support leader with cross-functional program experience, data-driven operational judgment, vendor management, and hands-on deployment of AI/automation in support environments.
chatbots, agent-assist, LLM
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.