14 customer support director jobs at 10 companies in Washington, DC
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Senior Customer Support Director
Herndon, Virginia, United States
$145k-$165k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years aerospace experience, 3+ years managing category 1 customer support, aerospace engineering qualification, contracting knowledge, aviation safety awareness, transverse team leadership, strong English communication.
4w
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Director of Customer Support
Washington or United States
$140k/yr RemoteFull Time
7+ YOE7+ years in cyber intelligence or defense with leadership; strong Linux (CentOS/Red Hat/Rocky), PostgreSQL, networking and application troubleshooting, SIEM/SOAR/ITSM knowledge, BA/BS or equivalent.
CentOS, Red Hat, Rocky, PostgreSQL, SIEM, SOAR, ITSM, IDS/IPS, Firewall, EDR, S3, EC2, Cognito, Route 53, IAM, Bash, Java, Python
2mo
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Director, Customer Engineering Enablement
Annandale, Virginia, United States
$200k-$250k/yr HybridFull Time
10+ YOE5+ Mgmt10 years customer-facing/support experience, 5 years managing solution architecture/engineering teams, 5 years supporting federal customers, ability to obtain Top Secret clearance, experience with data/ML/AI platforms, strong executive communication.
1mo
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Director, Quality Assurance & External Custom
Arlington, Virginia, United States
HybridFull Time
12+ YOE12+ years in software quality/test engineering with manager-of-managers experience; deep technical expertise in API/contract testing, test automation, CI/CD, microservices on cloud (Azure preferred); experience owning external technical support and incident/escalation management.
Azure, App Service Plans, AKS, API Management, Cosmos DB, Azure SQL, Synapse, Power BI, Selenium, Playwright, Cypress, Pact, REST, CI/CD
1mo
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Director, Business Development
Reston, Virginia, United States
$176k-$282k/yr OnsiteFull Time
16+ YOE16+ years of operations or business development experience supporting IC/DoW space customers, proven track record with $100M+ pursuits, experience with NGA acquisition lifecycle, active TS/SCI clearance, bachelor’s degree.
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Associate Director of Sales
Silver Spring, Maryland, United States
$22-$27/hr OnsiteFull Time
1+ YOE1+ year sales support or customer service experience; strong phone, presentation, and communication skills; highly organized; proficiency with Microsoft Office and CRM systems.
Microsoft Office, CRM systems
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Associate Director of Sales
Silver Spring, Maryland, United States
$22-$27/hr OnsiteFull Time
1+ YOE1+ year sales support or customer service experience; strong phone, presentation, and communication skills; organized and detail-oriented; proficiency with Microsoft Office and CRM systems.
Microsoft Office, CRM
2w
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Associate Director of Sales
Annapolis, Maryland, United States
$19-$24/hr OnsiteFull Time
1+ YOE1+ year sales support or customer service experience, strong phone/presentation/communication skills, organized, detail-oriented, proficiency in Microsoft Office and CRM systems.
Microsoft Office, CRM
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Nickol Global Solutions LLC - Senior Project Director - Dept of State - Support to US Advisory Council on Human Trafficking
Washington, District of Columbia, United States
OnsitePart Time, Contract
10+ YOE10+ years managing federal government contracts, 5+ years working with survivors of human trafficking, 5+ years with advisory councils, strong writing/analytical skills, trauma-informed approaches, experience leading teams, US citizen required.
1mo
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Sr. Director, Business Development
Chantilly or Houston
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree,10+ years of BD/capture experience supporting U.S. Government customers,proven success on large complex pursuits,knowledge of federal acquisition,ability to travel 25–50%,active Secret clearance required.
2mo
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Business Development Director- Intel/DoD
Reston, Virginia, United States
$176k-$282k/yr OnsiteFull Time
16+ YOE16+ years operations or BD experience supporting IC/DoD space customers, proven $100M+ capture leadership, deep space/ISR/communications expertise, strong customer relationships, bachelor’s degree, active TS/SCI clearance.
3d
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Program Director
Reston, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree, PMP, Top Secret SCI clearance with CI polygraph, and 10–12 years in management, project management, or customer-facing leadership supporting Intelligence Community or Department of Defense agencies.
2w
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Director, Enterprise Capabilities Architect - Cloud and Enterprise IT
Reston or Basking Ridge or Melbourne
$190k-$304k/yr HybridFull Time
16+ YOE16+ years experience in cloud and enterprise IT architecture for federal customers; deep expertise with AWS/Azure/GCP, zero trust, containers/Kubernetes, IaC (Terraform/Ansible), FedRAMP, and proposal support.
AWS, Azure, GCP, Kubernetes, Terraform, Ansible
1w
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Director, Business Development & Capture – Facilities Operations & Maintenance
Herndon, Virginia, United States
$200k-$220k/yr RemoteFull Time
10+ YOE10+ years federal BD and capture experience supporting DoD/Federal customers; track record winning large, complex facilities O&M contracts; bachelor\u0002s degree or equivalent; active SECRET clearance; ability to travel up to 20%.
IBM Maximo, National Computerized Maintenance Management System (NCMMS), Air Force NexGen IT, BUILDER Sustainment Management System, IBM TRIRIGA, Archibus