9 customer support representative jobs at 6 companies in Cedar Falls, IA
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Customer Service Representative
Evansdale, Iowa, United States
$16-$19/hrOnsiteFull Time
Regal Plastic: Distributes and fabricates industrial and see-through plastic materials.
High school diploma or equivalent; strong communication, problem-solving, and multitasking; experience supporting business accounts, quotes, order entry, shipment tracking, and resolving customer calls/emails.
Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Springfield or Monett
RemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
5+ YOE5+ years in a financial institution with hands-on ACH and wire back-office experience; 1+ year corporate/professional customer service; strong communication, problem-solving, case documentation, and flexibility to work evenings/weekends and rotating on-call.
Technical Support Representative III: CRM Synapsys
Springfield or Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Monett
RemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
4+ YOERequires 4+ years in banking, credit union, or financial services customer service, technical support, or software implementation; strong troubleshooting, communication, and customer service skills; after-hours on-call availability.
Customer Service Representative Nights and Weekend
Cedar Falls, Iowa, United States
OnsiteFull Time, Part Time
Planet Fitness - IL/PA Rufo Group: A franchised fitness club operating a judgment-free gym environment and focused on member experience.
Provide superior customer service, perform front-desk tasks, support new member sales, handle phone inquiries, and assist with member account management.
Innovative Ag Services: Agricultural cooperative providing grain, agronomy, feed, and energy services.
Provide counter sales and customer support, perform grain weighing/grading, process tickets and inventory, basic computer skills, ability to lift 50 lbs, and pass drug/background screenings.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Responsible for new member sales and front-desk member support; requires strong customer service, listening, problem-solving, diplomacy, and basic computer proficiency.
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
High school diploma required; experience as a secretary/receptionist or customer service in a busy public office preferred. Must communicate clearly, remain calm under pressure, handle switchboard and urgent communications, and maintain records.
Victra: Largest authorized Verizon retailer selling wireless devices and services.
1+ YOEHigh school diploma/GED, 1+ year customer service experience preferred, ability to lift 10 lbs and stand for long periods, willing to work evenings/weekends/holidays, complete four-day new hire training.