20 customer technical support jobs at 7 companies in Jacksonville, FL
2mo
Save
Mark Applied
Hide
2mo
Customer Technical Support Representative
Jacksonville, Florida, United States
OnsiteFull Time
IQ Fiber: High-speed fiber-optic internet services for residents and businesses.
2+ YOE2+ years customer service experience; 6+ months network/Wi-Fi troubleshooting; high school diploma; strong communication and multitasking skills; willing to overtime; passes background check.
CRM, Ticketing systems, Billing systems, Microsoft Dynamics, Microsoft Office, Scheduling systems
Paynada: Providing merchant payment processing and point-of-sale hardware solutions.
2+ YOEBilingual communication, 2+ years in merchant services and technical/customer support, Microsoft Office proficiency, strong organization, problem-solving, customer service, and willingness to provide after-hours support.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
3+ YOE3 years customer-facing technical support or 1 year plus bachelor's; experience with browser troubleshooting, Windows desktop, Microsoft Office, network tools; strong communication and problem-solving skills.
Microsoft Office, Windows Registry, Traceroute, Ping, nslookup, Splunk, Encompass
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
3+ YOE3+ years in customer-facing technical support (or 1+ year with Bachelor's). Requires desktop/browser troubleshooting, Microsoft Office, Windows, network troubleshooting tools (Telnet/Traceroute/Ping), Splunk familiarity, SaaS experience, strong communication and problem-solving.
Microsoft Office, Windows, Windows Registry, Telnet, Traceroute, Ping, Splunk, CRM
Spanish Bilingual Remote Customer Service Representative
Jacksonville, Florida, United States
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Remote inbound/outbound customer support handling calls, account management, technical support, data entry and chat; must have dedicated home workspace, cable/fiber hard-wired internet (100 mb/s), pass background/drug screen, and complete 3-week paid training.
Saint Johns River State College: Public college providing higher education and vocational degrees.
Provide circulation, technical services, acquisitions, and customer support; assist with Microsoft Office, college portal and Canvas; high school diploma and customer service experience required.
ADTNYSE: ADT: Provides residential and commercial security and smart home services.
High school diploma or equivalent and customer service, technical support, onboarding, or call center experience. Requires consultative sales, communication, computer, problem-solving, and empathy skills.
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
High school diploma or equivalent, customer service, technical support, onboarding, or call center experience, consultative sales skills, computer proficiency, and ability to pass a background check and drug screen.
F135 - Field Service Engineer - USAF Rover (Onsite)
Jacksonville, Florida, United States
$108k-$205k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
8+ YOEU.S. citizen able to obtain/maintain Secret clearance, 8+ years engine/aircraft maintenance/logistics experience (with degree) or 12+ years without, willingness to travel up to 50%, technical troubleshooting and customer support skills.
CORE, Microsoft Word, Microsoft PowerPoint, Microsoft Excel