23 customer technical support jobs at 18 companies in West Palm Beach, FL
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
Willis Lease FinanceNASDAQ: WLFC: Leases commercial aircraft engines and provides related technical services.
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Cotality: Provider of property intelligence, data, and analytics solutions.
3+ YOEHigh school diploma, 3+ years technical or customer support experience preferred, strong customer service and communication skills, SQL/Azure knowledge preferred, ability to troubleshoot across multiple systems and document ticket resolutions.
Percepto: Provides autonomous drone systems for industrial site monitoring.
Experienced people manager with deep hands-on hardware and software technical skills, networking and remote troubleshooting, scripting (Python), automation and generative AI experience; able to lead escalations and manage KPIs, SLAs, and outsourced vendors.
Technical Support Specialist - Avigilon Alta Video
Allen or Plantation
$53k-$60k/yrHybridFull Time
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
2+ YOERequires 2+ years of technical support, customer service, or helpdesk experience, high school diploma, networking knowledge, and U.S. work authorization. IT or computer science degree and certifications preferred.
VMS, IP cameras, TCP/IP, DNS, VLANs, Firewalls, CRM, Knowledge Centered Services (KCS), Slack, Google Meet, Windows
STARLIMS: Develops software to manage laboratory data and workflows.
Requires software troubleshooting, SQL and object-oriented programming experience, relational database knowledge, strong communication, English fluency, and ability to travel independently to customer sites in Singapore.
CITI Program: Online research, ethics, and compliance training provider.
1+ YOEBachelor's degree, 1+ year technical support or related experience. Strong HTML/CSS, Microsoft Office, Salesforce; knowledge of CITI Program desired. Occasional travel (<10%). Sponsorship not available.
HTML, CSS, Salesforce, Microsoft Office, CITI Program
Community Care Plan: Providing health insurance plans for Florida residents and families.
3+ YOEThree years of customer technical support preferred, with strong troubleshooting, communication, analytical, problem-solving, and customer service skills. Bachelor's degree in computer science or related field preferred.
Nextran Truck Centers: Network of commercial truck sales and service centers.
3+ YOE3+ years automotive or heavy-duty parts counter/outside parts/service technical support; strong interpersonal and communication skills; ability to develop customer relationships and account-based strategies; proficiency in Microsoft Word and Excel.
Florida Atlantic University: Public research university providing undergraduate and graduate education programs.
2+ YOEMaster's degree in an appropriate specialization, or bachelor's degree plus two years of relevant experience. Requires technical support, troubleshooting, communication, and customer service skills; driver's license preferred.
iPhone, Android, Windows, LAN, WAN, ticketing system
BrukerNASDAQ: BRKR: Develops and manufactures high-performance scientific and diagnostic instruments.
2+ YOEAssociates degree in electrical/mechanical engineering or science and 2+ years technical/applications or systems-level experience; US citizenship or permanent residency required. Experience with semiconductor equipment, cryogenic cleaning, mask handling, test plan writing, and Microsoft Office/Project/SharePoint; strong communication and customer-f...
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft SharePoint, SFDC
Tech Software: SaaS solutions for research compliance and clinical trial management.
1+ YOEBachelor's degree, 1 year technical support or related experience, strong knowledge of HTML/CSS, web-based software, Microsoft Office, working knowledge of Salesforce; CITI Program experience desired.
HTML, CSS, Salesforce, Microsoft Office, CITI Program
IT Client Technology Support Technician I - 993213
Fort Lauderdale, Florida, United States
OnsiteFull Time
Nova Southeastern University: Provides academic degree programs and conducts scientific research.
1+ YOEHigh school diploma or equivalent and 1 year IT/customer service experience (or Associate's degree). Must hold a Florida driver's license (≤3 points). Ability to lift 50 lbs, travel, and provide desktop and AV technical support. CompTIA A+ and Microsoft 365 knowledge preferred.
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
2+ YOERequires 2 years in technical support or customer service, plus experience troubleshooting, documenting technical solutions, and communicating with clients; U.S. work authorization is required.
HGreg: Network of new and pre-owned vehicle dealerships across North America
High school diploma; automotive product knowledge; computer literacy; strong communication, customer service, record-keeping, invoicing and PO system experience; ability to translate technical issues for technicians and customers.
Climate Pros: Provides commercial refrigeration and HVAC maintenance and installation services.
1+ YOE1+ MgmtSupervise and mentor service technicians, provide technical support and training, manage performance/timecards/PTO/on-call, resolve customer callbacks; requires journeyman-level experience and 1+ year supervisory experience.
Sage Dental: Provides dental practice management and comprehensive clinical dental services.
Provide onsite technical support for Windows, Microsoft Office 365, Citrix and printers; strong communication, problem-solving, and customer-service skills; 1+ years help-desk experience; ability to work nights, weekends, overtime, and on-call.
Windows, Citrix, Microsoft Office 365, Outlook, Teams, Excel