5 cx operations manager jobs at 5 companies in Berkeley, IL
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Lead, CX Workflow Support
Carol Stream, Illinois, United States
$52k-$61k/yrOnsiteFull Time
OSG: Provides customer communication management and payment processing solutions.
4+ YOEBachelor's or equivalent experience, 4–8 years in production coordination/print/Direct Mail, demonstrated informal leadership, data/file handling, QA and workflow management, strong communication and organizational skills.
STACK Infrastructure: Developer and operator of sustainable wholesale data center infrastructure.
5+ YOEBachelor's in a technical discipline or equivalent experience; 5+ years in critical facility construction, commissioning, or operations; PMP and Cx certifications preferred; ability to manage complex technical issues and lead teams.
Jade Global: Provides IT consulting and enterprise software implementation services.
15+ YOE15+ years consulting experience leading ERP transformation, advising C-level executives, designing transformation roadmaps, and delivering business case/value realization; bachelor’s required, MBA preferred.
Applied Systems: Provider of cloud-based management software for the insurance industry.
5+ YOE5+ years in business intelligence or analytics; experience with CX/support operations analytics, dashboarding, PowerPoint and Excel, Salesforce Service Cloud and BI tools; strong communication and project management skills; bachelor's degree preferred.
Salesforce Service Cloud, Alteryx, Tableau, Power BI, Pendo, Microsoft Excel, Microsoft PowerPoint