3w
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Manager, CX AI Strategy
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+ ICs, proven experience owning AI/automation in support, technical fluency with AI-enabled CX platforms, strong analytical and communication skills.
Sierra
3w
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Mark Applied
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
Sierra
3w
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Mark Applied
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Manager, CX AI Strategy
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations, 1+ year managing/developing teams of 4+ ICs, experience owning AI automation in support, product-minded builder, strong analytics and cross-functional collaboration.
Sierra
3w
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Mark Applied
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Manager, CX AI Strategy
Salt Lake City or New York City or San Francisco or Seattle or Vancouver
$126k-$157k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+, proven ownership of AI/automation initiatives, product-minded builder, strong analytics and technical fluency, excellent communication.
Sierra
2w
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Mark Applied
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Research and Insights Manager
Boca Raton or Woodbury or Seattle
$95k-$110k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years experience in CX/insights or marketing operations; Medallia or similar CX platform experience; strong vendor management, analysis, communication, and project management skills.
Medallia, Salesforce, Tableau, Power BI