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3 cx operations manager jobs at 3 companies in Hatfield, PA

4w
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Senior Director Agent Experience and Insights
Philadelphia or Denver or Cedar Rapids or Baltimore
$180k-$200k/yr HybridFull Time
Transamerica
Transamerica: Insurance, retirement, and investment solutions provider.
8+ YOE3+ MgmtBachelor's degree; 8 years experience in marketing/CX/operations with 3 years leadership; deep CX methodologies, change management, stakeholder communication, MS Office and CX tools; ability to travel 25–50%.
Microsoft Office, CX tools/software
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2mo
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Building Enclosure Associate Principal
Mount Laurel, New Jersey, United States
$105k-$150k/yr OnsiteFull Time
ECS Group of Companies
ECS Group of Companies: Professional engineering firm specializing in geotechnical and environmental services.
8+ YOEBachelor's or Master’s in engineering/architecture,8+ years building enclosure consulting experience,PE or RA or IIBEC/BE/Cx certifications,knowledge of codes and testing,project management and staff mentorship skills.
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2d
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Omnichannel Contact Center Director
Philadelphia, Pennsylvania, United States
OnsiteFull Time
LAGOS
LAGOS: Privately held American luxury fine-jewelry brand serving women and men with handcrafted designs.
7+ YOEBachelor’s degree preferred and 7+ years in customer service, contact center, retail operations, or omnichannel CX, including team leadership, operations, KPI management, workforce planning, and cross-functional collaboration.
Zendesk, AI, CRM
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