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5 cx operations manager jobs at 4 companies in Highland, CA

3mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
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1w
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Sr. CRM & CX Data Manager
Irvine, California, United States
$115k-$162k/yr OnsiteFull Time
Kia Corporation
Kia CorporationKRX: 000270: Global automotive manufacturer producing passenger, commercial, and electric vehicles.
6+ YOE5+ MgmtBachelor's degree or equivalent experience required; 6–8 years in marketing strategy, CRM, CX data, project management, or operations; 5–7 years leading cross-functional teams; 3–5 years Salesforce experience.
Customer Data Master (CDM), Salesforce Customer Data Platform (CDP), Salesforce, Microsoft Office 365
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1w
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OluKai, melin, Roark (Tradewind Services) Manager, CX Automation & AI
Irvine, California, United States
$80k-$110k/yr HybridFull Time
Archipelago Companies
Archipelago Companies: Private holding building and supporting premium consumer lifestyle brands.
5+ YOE2+ MgmtBachelor’s degree or equivalent experience, 5+ years in customer experience or support operations, 2+ years leading complex programs, and hands-on production AI agent and helpdesk platform experience.
Sierra AI, Gorgias, Aircall, Zendesk, Kustomer, Shopify, Full Circle
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
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2w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
Baker Tilly
Baker Tilly: Leading advisory, tax, and assurance firm.
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
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