3 cx operations manager jobs at 2 companies in Kentucky
1mo
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
1d
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Resource Desk Coordinator (WFM - Real Time Analyst)
Newport, Kentucky, United States
$20-$21/hr OnsiteFull Time
5+ YOEHigh school diploma or GED required; associate degree preferred. Requires 5 years of call center experience, including 3 years in workforce management, analytical skills, reporting ability, and WFM software proficiency.
Microsoft Word, Microsoft Excel, Microsoft Access, E-WFM, Avaya CMS Supervisor, RTA, Aspect, CXone
1d
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Resource Desk Coordinator (WFM - Real Time Analyst)
Newport, Kentucky, United States
$20-$21/hr OnsiteFull Time
5+ YOEHigh school diploma or GED required; two-year degree preferred. Requires five years of call center experience, including three years in workforce management, analytical skills, reporting ability, and intermediate PC skills.
IDP, WFM, Word, Microsoft Excel, Access, E-WFM, Avaya CMS Supervisor, RTA, Aspect, CXOne