4 cx operations manager jobs at 4 companies in Ladera Ranch, CA

2d
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Sr. CRM & CX Data Manager
Irvine, California, United States
$115k-$162k/yr OnsiteFull Time
Kia America
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
6+ YOE5+ MgmtBachelor's degree or equivalent experience required; 6–8 years in marketing strategy, CRM, CX data, project management, or operations; 5–7 years leading cross-functional teams; 3–5 years Salesforce experience.
Customer Data Master (CDM), Salesforce Customer Data Platform (CDP), Salesforce, Microsoft Office 365
1mo
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
SKIMS
SKIMS: Designs and sells intimate apparel and loungewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
4d
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OluKai, melin, Roark (Tradewind Services) Manager, CX Automation & AI
Irvine, California, United States
$80k-$110k/yr HybridFull Time
Archipelago Companies
Archipelago Companies: Builds and manages a portfolio of premium lifestyle consumer brands.
5+ YOE2+ MgmtBachelor’s degree or equivalent experience, 5+ years in customer experience or support operations, 2+ years leading complex programs, and hands-on production AI agent and helpdesk platform experience.
Sierra AI, Gorgias, Aircall, Zendesk, Kustomer, Shopify, Full Circle
1w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
Baker Tilly
Baker Tilly: Provides audit, tax, and consulting services to business clients.
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram