6 cx operations manager jobs at 4 companies in Michigan
2w
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CX Operations Manager
Austin or Grand Rapids or Minneapolis or Austin
HybridFull Time
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
3mo
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Sr. Operations Manager-2
Chandler or Detroit
HybridFull Time
2+ YOE7+ MgmtSenior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.
3w
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Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
CRM, Data Visualization, CX Platforms
3w
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Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
CRM, Data Visualization, CX Platforms
1mo
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
1mo
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps