6 cx operations manager jobs at 4 companies in Porter, IN
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Program Manager, Airports & Venues CX
Chicago or New York City or San Francisco or Phoenix
$130k-$180k/yrHybridFull Time
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
Senior CX/operations leader with analytical rigor, customer empathy, AI fluency, and experience operating in complex physical environments (airports, airlines, mobility, hospitality, logistics, or large venues).
Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
WhirlpoolNYSE: WHR: Manufactures and markets home laundry and kitchen appliances.
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Whirlpool CorporationNYSE: WHR: Global manufacturer of home kitchen and laundry appliances.
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
5+ YOERequires 5 years of experience in program management, process engineering, strategy, consulting, or operations and a bachelor's degree or equivalent practical experience. B2B, metrics, AI, automation, and global operations experience preferred.
STACK Infrastructure: Developer and operator of sustainable wholesale data center infrastructure.
5+ YOEBachelor's in a technical discipline or equivalent experience; 5+ years in critical facility construction, commissioning, or operations; PMP and Cx certifications preferred; ability to manage complex technical issues and lead teams.
Jade Global: Provides IT consulting and enterprise software implementation services.
15+ YOE15+ years consulting experience leading ERP transformation, advising C-level executives, designing transformation roadmaps, and delivering business case/value realization; bachelor’s required, MBA preferred.