2 cx operations manager jobs at 2 companies in Simi Valley, CA
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
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Experience Enablement & Development Lead
Santa Monica, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer-facing operations and 3–5 years in training, quality, education, or CX programs; strong communication, facilitation, process, and program management skills. Bachelor's preferred.
Quality Assurance, Customer Satisfaction (CSAT)