4 cx operations manager jobs at 4 companies in Tennessee
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Associate Manager, CX Workforce Operations
Nashville, Tennessee, United States
HybridFull Time
3+ YOE3+ years in customer service operations and performance analytics; experience with workforce management and CRM platforms (Aspect, Salesforce, AWS Connect); strong analytical, communication, and partner-management skills.
Aspect, Salesforce, AWS Connect
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CX Operations Enablement Specialist
Nashville, Tennessee, United States
$63k-$75k/yr HybridFull Time
Experience managing knowledge bases, help centers, or SOP systems; customer support or operations experience; technical writing; translating legal requirements; project management; and AI tool experience.
Gladly, Zendesk, Guru, Confluence, Claude, Gemini, ChatGPT, Intercom, CRM, AI Agent (Parker), LLMs
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps