4 cx operations manager jobs at 4 companies in Walnut Park, CA
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yrOnsiteFull Time
SKIMS: Designs and sells intimate apparel and loungewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
OluKai, melin, Roark (Tradewind Services) Manager, CX Automation & AI
Irvine, California, United States
$80k-$110k/yrHybridFull Time
Archipelago Companies: Builds and manages a portfolio of premium lifestyle consumer brands.
5+ YOE2+ MgmtBachelor’s degree or equivalent experience, 5+ years in customer experience or support operations, 2+ years leading complex programs, and hands-on production AI agent and helpdesk platform experience.
Sierra AI, Gorgias, Aircall, Zendesk, Kustomer, Shopify, Full Circle
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yrHybridFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
FIGSNYSE: FIGS: Sells premium healthcare apparel and scrubs to medical professionals.
3+ YOERequires 3–5 years in customer-facing operations and 3–5 years in training, quality, education, or CX programs; strong communication, facilitation, process, and program management skills. Bachelor's preferred.