1 data center analyst job at 1 company in Houston, TX
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Workforce Analyst, Customer Service
Houston, Texas, United States
$43k-$65k/yr OnsiteFull Time
1+ YOERequires a two-year degree in computer science, technology, or related field or equivalent experience, plus one year of relevant analytical or call center workforce experience. Requires reporting, spreadsheet, and workforce management skills.
Automated Call Distribution System (ACD), Workforce Management (WFM), Microsoft Office, Microsoft Teams, Microsoft Word, Microsoft Excel, CUIC, CCE, NICE IEX, Web Station, NICE CXone, CRM, Power BI, Tableau