7 data center analyst jobs at 6 companies in Illinois
3w
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Contact Center Analyst
Chicago, Illinois, United States
$26-$34/hr OnsiteFull Time
3+ YOE3+ years contact center or analytics experience; building reports and dashboards; analyzing KPIs; experience with call center technologies and Microsoft Excel; bachelor's degree preferred.
five9, Basys, Bridgeway, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Smartsheet
1w
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Energy Analyst, Data Center Portfolio
Austin or Menlo Park or Seattle or Washington or Boston or New York City or San Francisco or Chicago
$132k-$188k/yr OnsiteFull Time
6+ YOERequires 6+ years in energy industry rate analysis, load forecasting, or market analytics; utility tariff and financial modeling experience; cross-functional collaboration and multi-workstream management.
Python, SQL
1mo
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Business Analyst
Chicago, Illinois, United States
$83k-$128k/yr HybridFull Time
1+ YOE1–2 years data analysis experience; proficiency in SQL, Python, pandas, Microsoft Power BI, Microsoft Excel; exposure to marketing, call center metrics, FP&A; strong communication and problem-solving.
SQL, Python, pandas, Visual Studio, Linux, Microsoft Power BI, Microsoft Excel
2d
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Resource Planning Analyst
Arizona or Mississippi or Pennsylvania or Montana or North Carolina or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or Colorado or North Dakota or Alabama or New York or New Jersey or New Mexico or Nevada or Ohio or South Carolina or Connecticut or Texas or District of Columbia or Florida or Rhode Island or Iowa or Arkansas or South Dakota or Idaho or Illinois or Vermont or Tennessee or Kansas or Virginia or Delaware or Washington or Utah or Wisconsin or Georgia or Indiana or West Virginia or Kentucky or Oregon or Wyoming or Michigan or Massachusetts or New Hampshire or Oklahoma
$44k-$102k/yr RemoteFull Time
2+ YOERequires 2+ years in high-volume customer service or call centers, 1+ year analyzing data, and 6+ months monitoring queues with workforce or telephony tools. Strong communication, prioritization, and problem-solving skills required.
Five9, Verint WFM, CAS, Avaya CMS, NICE, Aspect, Microsoft Teams
6d
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Customer Experience Analyst
Itasca, Illinois, United States
$85k-$90k/yr RemoteFull Time
2+ YOERequires 2–4 years in contact center analytics, customer experience, or operations analysis; omnichannel service experience; KPI knowledge; strong analytical, communication, and data storytelling skills; and reporting, BI, CRM, Five9, and basic SQL experience.
Five9, Microsoft Excel, Power BI, Tableau, Salesforce, SQL, CRM
21h
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Fraud Analytics and Innovation Senior Analyst (Financial Center Fraud Strategy)
Plano or Richmond or Phoenix or Fort Worth or Boston or Charlotte or Chicago or Tampa or Jacksonville or Newark
$100k-$134k/yr OnsiteFull Time
2+ YOERequires 2+ years of SAS/SQL coding experience, Excel and PowerPoint proficiency, analytical problem-solving, communication, presentation, relationship-building, and competing-priority management skills.
Microsoft Excel, SAS, SQL, Tableau, Microsoft PowerPoint
2mo
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Fraud Analytics and Innovation Senior Analyst (Financial Center Fraud Strategy)
Plano or Phoenix or Richmond or Fort Worth or Boston or Charlotte or Tampa or Chicago or Jacksonville or Newark
$100k-$134k/yr OnsiteFull Time
2+ YOE2+ years SAS/SQL coding experience, intermediate Microsoft Excel and PowerPoint, strong analytical modeling, problem framing, communication and presentation skills, ability to develop fraud mitigation strategies and work with business partners.
SAS, SQL, Tableau, Microsoft Excel, Microsoft PowerPoint