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10 desktop services manager jobs at 9 companies in Everett, MA

2w
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Desktop Support Manager
Boston, Massachusetts, United States
$90k-$115k/yr OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Manage desktop support delivery, coordinate ServiceNow incident management, analyze incident trends, monitor service performance, and maintain operational procedures for workplace services.
ServiceNow ITSM, Windows
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16h
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Desktop Support Manager
Boston, Massachusetts, United States
$90k-$115k/yr OnsiteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Managing desktop support delivery, coordinating ServiceNow incident workflows, analyzing incident trends, monitoring service metrics, guiding field partners, and maintaining operational procedures.
ServiceNow ITSM, Windows
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1mo
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yr OnsiteFull Time
Teradyne
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
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6d
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IT Desktop Support Specialist
Cambridge, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Charles River Analytics
Charles River Analytics: Develops human-centered AI and intelligent systems for national security.
1+ YOEUS citizen; 1+ years service-desk experience supporting Windows/macOS; Microsoft 365 and Entra/Active Directory experience; Intune device management; ability to lift 50lbs and perform physical tasks; onsite presence in Cambridge, MA (≈60%).
Microsoft 365, Entra ID, Active Directory, Intune, RHEL, Ubuntu
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1w
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Programming Services Officer
Providence, Rhode Island, United States
$82k-$93k/yr OnsiteFull Time
State of Rhode Island
State of Rhode Island: Provides government services and public administration for Rhode Island residents.
Experience managing programs and supervising staff, proficiency in desktop GIS and Microsoft Word/Excel, strong communication, analysis, and budgeting skills.
Desktop GIS, Microsoft Word, Microsoft Excel
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2mo
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Director of End User Services
Chelsea, Massachusetts, United States
$119k-$185k/yr HybridFull Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
5+ YOE5+ MgmtLeads statewide end-user services organization; manages Service Desk, Deskside, and Desktop Engineering; oversees 24x7 operations; hybrid work location; travel minimal; reports to Deputy CIO.
Service Desk, Deskside support, Desktop Engineering, Windows imaging, Software packaging, Patching endpoint devices
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2mo
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Service Desk Technician (Desktop Lead)
Boston, Massachusetts, United States
OnsiteFull Time
Roxbury Community College
Roxbury Community College: A public institution offering associate degrees and workforce certification programs.
Provide advanced hardware and software support in a Windows environment integrated with Microsoft Azure; oversee ITIL-based helpdesk operations and ensure high-quality technical support.
Windows, Microsoft Azure, ITIL
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1w
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Retail Sales Print Production Lead (Providence, RI)
Providence, Rhode Island, United States
$18-$18/hr OnsiteFull Time
Staples
Staples: Retailer of office supplies, furniture, and printing services.
Operate print equipment, manage production workflow, train associates, provide customer service, lift 10–50 lbs, basic computer and desktop-publishing skills.
Microsoft Word, Adobe, Publisher
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1mo
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IT Support Consultant/Senior IT Support Consultant
Providence or Rhode Island or California or Colorado or Connecticut or Florida or Maryland or Massachusetts or New York or New Hampshire or New Jersey or North Carolina or District of Columbia or United States
HybridFull Time
Brown University
Brown University: Private research university offering undergraduate and graduate degree programs.
2+ YOEProvide end-user desktop, mobile, AV and application support; 2+ years deskside IT support (3+ for senior); experience with macOS/Windows/iOS/Android, enterprise services, troubleshooting, and configuration management tools; strong communication.
SCCM, Jamf, Microsoft, Apple, macOS, Windows, iOS, Android, MS Office Suite, Google Apps, Zoom, Microsoft OSD, InTune, ASM
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1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
Foundry
Foundry: Provides B2B technology media, data, and marketing services.
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
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