13 desktop services manager jobs at 7 companies in Hickory, NC
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Engineer – Field Services & Desktop Support
Mount Holly, North Carolina, United States
OnsiteFull Time
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOE5–8 years onsite desktop support experience in office and factory environments; AV devices and operations/lead experience; strong Windows troubleshooting; experience with SCCM and Nexthink; ticket and incident management.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
4+ YOE4+ years onsite desktop/field support experience; break/fix and deployments for laptops, printers, scanners, and A/V; Windows and basic networking troubleshooting; ITSM incident management and documentation.
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
2+ YOE2+ years desktop/help-desk experience, strong Microsoft Windows knowledge, ability to diagnose and repair desktops/laptops, endpoint compliance and asset management experience, excellent customer service and communication.
Percepta: Provides customer experience outsourcing for the automotive industry.
2+ YOE2+ years desktop/support experience, strong Windows knowledge, troubleshooting, endpoint compliance, asset management, VPN and connectivity skills, and strong customer service and communication.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
5+ YOE5–8 years onsite field/desktop support experience, lead/operations experience, AV and printer support, Windows troubleshooting, experience with SCCM, Nexthink and ITSM tools, incident management and RCA.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
5+ YOE5+ years onsite desktop/field support across office and factory environments; lead/operations experience; hands-on hardware and A/V support; ITSM, SCCM, Nexthink, Windows troubleshooting; incident management and RCA skills.
SCCM, IT Shop, Nexthink, Windows, ITSM, HP, Lexmark
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
4+ YOE4+ years onsite desktop support across office and factory environments; break/fix and deployment for laptops, printers, scanners, A/V; strong Windows and basic networking troubleshooting; ITSM incident management.
Queens University of Charlotte: Private university providing undergraduate and graduate educational programs.
1+ YOEBachelor’s degree in accounting/finance or related field; 1–3 years accounting systems experience; Excel and Jenzabar J1 Desktop experience preferred; strong attention to detail; ability to manage multiple priorities and maintain confidentiality.
Excel, Jenzabar J1 Desktop, Accounting software, Windows applications
Current: AI-powered platform for independent accounting and advisory firms.
3+ YOE3+ years client-facing accounting experience; intermediate-advanced Microsoft Excel and QuickBooks (Desktop & Online); strong attention to detail, deadline management, and staff mentoring; CPA preferred.
Microsoft Excel, QuickBooks Desktop, QuickBooks Online, Becker, LinkedIn Learning
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
4+ YOERequires 4–7 years of onsite desktop support experience in office and factory environments, with Windows, networking/Wi-Fi, audiovisual, incident management, and field service expertise.
IT Shop, Microsoft SCCM, Nexthink, Windows, HP, Lexmark
Charlotte-Mecklenburg Schools: Providing K-12 public education services in Mecklenburg County, North Carolina.
Experience with digital manufacturing and design, classroom management, student safety, common desktop applications, communication, planning, and North Carolina education standards.
2+ YOE2+ years supporting Windows desktops and endpoint deployment; experience with SCCM, inventory/asset management, hardware lifecycle, strong organization and customer service skills.
Microsoft Configuration Manager (SCCM), Microsoft Intune, Autopilot, Windows 11, Microsoft 365, PowerShell, ServiceNow, Cisco, Meraki
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
2+ YOE2+ years supporting Windows desktop and endpoint deployment; experience with imaging, provisioning, inventory/asset management, hardware lifecycle, and strong organizational and customer service skills.
Microsoft Configuration Manager (SCCM), Microsoft Intune, Autopilot, PowerShell, ServiceNow, Windows 11, Microsoft 365, Cisco, Meraki, IT Asset Management (ITAM)