4 desktop services sr manager jobs at 4 companies in Lowell, MA
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yrOnsiteFull Time
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
Waters CorporationNYSE: WAT: Designs analytical instruments for laboratory testing and research.
5+ YOERequires 5–10+ years of customer service or order management experience, strong communication and problem-solving skills, Sarbanes-Oxley and ISO work-instruction knowledge, and desktop application proficiency; EDI and SAP preferred.
Electronic Data Interchange (EDI), Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP
Sturdy Health: Independent health system providing acute and primary care services.
7+ YOELeadership experience managing help desk and desktop support operations, staff development, service metrics, process improvement, Windows, iGel, Microsoft 365, troubleshooting, and operational oversight. Bachelor's preferred; 7+ years may substitute.
Windows, iGel, Microsoft 365, Entra ID, Intune, PowerShell
Qdoba: Chain of fast-casual restaurants serving Mexican cuisine and catering.
5+ YOE2+ MgmtRequires high school diploma or equivalent, 5+ years of QSR experience including 2+ years in leadership, valid driver's license, and skills in recruiting, training, coaching, sales, compliance, and operations.