5 desktop services sr manager jobs at 4 companies in Marblehead, MA
2mo
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
22h
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Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
North Reading, Massachusetts, United States
$132k-$211k/yr OnsiteFull Time
10+ YOE3+ MgmtBachelor's degree or equivalent experience, 10+ years in IT desktop support or service desk management, and 3+ years leading global or multi-region teams. Requires expertise in Windows, Active Directory, identity management, Microsoft 365, endpoint management, and ITSM.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow, ITIL, CompTIA
2w
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Sr. Customer Service Representative
Milford, Massachusetts, United States
$44k-$75k/yr OnsiteFull Time
5+ YOERequires 5–10+ years of customer service or order management experience, strong communication and problem-solving skills, Sarbanes-Oxley and ISO work-instruction knowledge, and desktop application proficiency; EDI and SAP preferred.
Electronic Data Interchange (EDI), Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP
1w
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IS Support and Help Desk Manager
Attleboro, Massachusetts, United States
$101k-$158k/yr OnsiteFull Time
7+ YOELeadership experience managing help desk and desktop support operations, staff development, service metrics, process improvement, Windows, iGel, Microsoft 365, troubleshooting, and operational oversight. Bachelor's preferred; 7+ years may substitute.
Windows, iGel, Microsoft 365, Entra ID, Intune, PowerShell
3w
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General Manager
Wellesley, Massachusetts, United States
$60k-$67k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires high school diploma or equivalent, 5+ years of QSR experience including 2+ years in leadership, valid driver's license, and skills in recruiting, training, coaching, sales, compliance, and operations.
desktop, tablet, app, text