5 desktop support analyst jobs at 4 companies in Cecilton, MD
2mo
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Desktop Support Analyst
La Jolla or Baltimore
$54k-$60k/yr HybridFull Time
1+ YOE1-3 years technical support experience, bachelor\u0002s degree required, strong customer service and troubleshooting skills, familiarity with Windows, Office 365, Active Directory, Exchange, Windows Server, Entra ID; ServiceNow and Crestron a plus.
Microsoft Windows 11, Microsoft Office 365, Microsoft Copilot, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Microsoft Entra ID, ServiceNow, Crestron Audio Visual
1w
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Field Support Senior Practitioner 6359713
Baltimore or Arlington
$27-$32/hr OnsiteFull Time, Temporary
3+ YOERequires 3+ years in desktop or IT support, Windows and enterprise application troubleshooting, VDI experience, Active Directory, ITSM tools, strong troubleshooting, and a high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
3w
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Field Support Practitioner - Baltimore, MD
Baltimore or Arlington
$15-$25/hr OnsiteFull Time, Contract
2+ YOERequires 2+ years of desktop or IT support experience, Windows, VDI, Active Directory, ITSM tools, troubleshooting, and a high school diploma or GED. Strong communication and customer service skills required.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
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Team Lead Onsite
Baltimore, Maryland, United States
$58k-$66k/yr OnsiteFull Time
6+ YOE6+ years desktop/end-user support experience, HS/GED, Windows and enterprise app troubleshooting, VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365), macOS, Office 365, Active Directory, device management, ticketing, and leadership/mentoring experience.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Windows, macOS, Office 365, Active Directory
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IT Service Desk Analyst I
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow