8 desktop support analyst jobs at 7 companies in Joppatowne, MD
2mo
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Desktop Support Analyst
La Jolla or Baltimore
$54k-$60k/yr HybridFull Time
1+ YOE1-3 years technical support experience, bachelor\u0002s degree required, strong customer service and troubleshooting skills, familiarity with Windows, Office 365, Active Directory, Exchange, Windows Server, Entra ID; ServiceNow and Crestron a plus.
Microsoft Windows 11, Microsoft Office 365, Microsoft Copilot, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Microsoft Entra ID, ServiceNow, Crestron Audio Visual
3w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1w
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Field Support Senior Practitioner 6359713
Baltimore or Arlington
$27-$32/hr OnsiteFull Time, Temporary
3+ YOERequires 3+ years in desktop or IT support, Windows and enterprise application troubleshooting, VDI experience, Active Directory, ITSM tools, strong troubleshooting, and a high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
2w
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Field Support Practitioner - Baltimore, MD
Baltimore or Arlington
$15-$25/hr OnsiteFull Time, Contract
2+ YOERequires 2+ years of desktop or IT support experience, Windows, VDI, Active Directory, ITSM tools, troubleshooting, and a high school diploma or GED. Strong communication and customer service skills required.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
1w
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Associate Computer Support Analyst
Newark, Delaware, United States
$63k-$101k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience in information technology or end-user support, 2+ years of IT desktop/hardware support and systems analysis, and 2 years of customer service experience.
Avaya Communication Manager, ServiceNow, PBX
1w
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Team Lead Onsite
Baltimore, Maryland, United States
$58k-$66k/yr OnsiteFull Time
6+ YOE6+ years desktop/end-user support experience, HS/GED, Windows and enterprise app troubleshooting, VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365), macOS, Office 365, Active Directory, device management, ticketing, and leadership/mentoring experience.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Windows, macOS, Office 365, Active Directory
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
15h
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IT Service Desk Analyst I
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow