4 desktop support analyst jobs at 4 companies in Marengo, IL
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Support Analyst
Rosemont, Illinois, United States
$50k-$55k/yr OnsiteFull Time
Provide first-line IT desktop support, troubleshoot incidents, manage ticket queue, escalate as needed; strong troubleshooting and phone communication skills; experience with regulated environments preferred.
Delinea, Dameware, LogMeIn Rescue, ACD
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
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Infrastructure Analyst
Itasca, Illinois, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, bachelor’s degree or equivalent, experience with Microsoft enterprise environments, Intune/Autopilot, Active Directory/Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell, strong communication and customer service.
Microsoft Intune, Autopilot, Microsoft 365, Microsoft Teams, Outlook, Active Directory, Microsoft Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell
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Sr. IT Help Desk Analyst
Itasca, Illinois, United States
$80k-$90k/yr OnsiteFull Time
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell