7 desktop support analyst jobs at 7 companies in Markham, IL
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Support Analyst
Rosemont, Illinois, United States
$50k-$55k/yrOnsiteFull Time
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
Provide first-line IT desktop support, troubleshoot incidents, manage ticket queue, escalate as needed; strong troubleshooting and phone communication skills; experience with regulated environments preferred.
The Chicago School: Nonprofit university providing professional degrees in psychology and health sciences.
2+ YOEBachelor's or equivalent, 2+ years desktop/call center support, experience with AV/classroom tech, Windows 11 and macOS support, Active Directory/Entra ID, basic networking, incident logging, ability to lift 50 lbs.
The Community Solution Education System: Provides shared administrative services for a network of universities.
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
Barilla: Manufacturing and global distribution of pasta and bakery products.
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
PremiStar: Provides commercial HVAC, plumbing, and building automation services.
2+ YOE2+ years IT support experience, bachelor’s degree or equivalent, experience with Microsoft enterprise environments, Intune/Autopilot, Active Directory/Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell, strong communication and customer service.
Microsoft Intune, Autopilot, Microsoft 365, Microsoft Teams, Outlook, Active Directory, Microsoft Entra ID, Cisco Meraki, Azure Virtual Desktop, PowerShell
KnowlesNYSE: KN: Manufacturer of micro-acoustic microphones and precision electronic components.
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.