13 desktop support analyst jobs at 12 companies in New York
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Desktop Support (US)
New York, New York, United States
$75k/yr OnsiteContract
2+ YOEDegree in computer science/related field, 2–4 years desktop/technology support experience, working knowledge of Microsoft 365 and SharePoint, strong verbal/written communication and self-directed organizational skills.
Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Windows, Mac
1mo
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Desktop Analyst
Staten Island, New York, United States
$55k-$65k/yr OnsiteFull Time
1+ YOE1+ years technician/desktop support experience; strong knowledge of Windows and macOS; cabling/network troubleshooting; valid driver\u0010s license; ability to lift 50+ lbs and work at heights; bachelor's preferred; relevant IT certifications a plus.
Windows, macOS
2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1mo
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Technical Support Analyst
New York City, New York, United States
$90k-$115k/yr OnsiteFull Time
2+ YOE2+ years IT support/desktop engineering experience; strong troubleshooting across Windows/macOS/iOS, Microsoft 365, networking, printing, and hardware; familiarity with Active Directory, Intune/SCCM, Linux, and security tooling.
Windows, macOS, iOS, Microsoft 365, Intune, SCCM, Active Directory, Linux, EDR/MDR, SIEM, Netskope, Microsoft Defender, Arctic Wolf, AV/VC
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
1mo
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IT Support Analyst
Rochester, New York, United States
$65k-$65k/yr OnsiteFull Time
1+ YOE1-3 years related IT experience; desktop and Microsoft 365 troubleshooting; experience with ticketing systems (Autotask, ConnectWise, Jira, Zendesk); basic networking fundamentals; eagerness to learn AWS.
Microsoft 365, AWS, Autotask, ConnectWise, Jira, Zendesk, Windows
3w
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Programmer Analyst - End Use Support
Albany, New York, United States
$70k-$109k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience,2+ years desktop support experience,Windows and AV systems experience,imaging and endpoint deployment skills,knowledge of Microsoft 365 and identity management,strong troubleshooting and communication skills.
Windows, Microsoft 365, Microsoft Teams, Cisco Telepresence, Microsoft Intune, SCCM, Active Directory, Azure AD, ServiceNow
1mo
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Studio Application Tech Support
Brooklyn, New York, United States
$21-$50/hr OnsiteFull Time
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.
macOS, Windows, Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, RAID
3w
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PTC Office - Help Desk Analyst
New York City or North White Plains
$93k/yr OnsiteFull Time
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio
3w
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Cloud Citrix Analyst
Irving or Rochester or Knoxville or Boca Raton
HybridFull Time
Support and operate Citrix virtual apps/desktops across hybrid infrastructure; experience with VMware, Google Cloud, Windows Server/AD, ITIL practices; bachelor's in IT or equivalent.
Citrix DaaS/CVAD, NetScaler/ADC, VMware ESXi, vCenter, Google Compute Engine (GCE), ServiceNow, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Workspace
2mo
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Operations Analyst - US Government Security
New York City, New York, United States
$70k-$125k/yr OnsiteFull Time
Requires Secret security clearance, experience in desktop/user support in classified environments, COMSEC experience, facility/vendor management, reside within 60 minutes of the office, and ability to travel 10–25%.
COMSEC, HVAC
2mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar
3w
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IT Help Desk - Showrooms
New York, New York, United States
$80k-$90k/yr HybridFull Time
5+ YOE5+ years help desk/desktop support with Level 2 capability; Windows, iOS/Android, networking (DNS,DHCP,VPN); Microsoft 365 and identity (Active Directory/Entra ID); Intune/MDM experience; strong communication.
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Office, Active Directory, Entra ID, Microsoft Intune, Jamf, Microsoft Teams Rooms, Zoom Rooms, Crestron, Windows, iOS, Android, DNS, DHCP, VPN