3 desktop support analyst jobs at 2 companies in North Carolina
5d
Save
Mark Applied
Hide
5d
OIT Managed Desktop Support Analyst
Raleigh, North Carolina, United States
$64k-$68k/yrOnsiteFull Time
North Carolina State University: Public research university and land-grant institution in North Carolina.
1+ YOERequires a bachelor's degree plus 1 year of IT experience, associate degree plus 3 years, or high school equivalency plus 6 years. Requires Windows and Apple support skills, customer service, and an NC driver's license.
SCCM, Jamf Pro, Active Directory, Print Servers, ServiceNow, Apple School Manager, Remedy, Peregrine, HP Service Center, Zendesk, Windows 7, Windows 10, Mac OS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Google Chrome, Internet Explorer, Firefox, Safari, Opera
Shamrock Trading Corporation: Privately held transportation, logistics, finance, and trucking-technology serving shippers, exporters, carriers, and fleets.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
FMI: Management consulting and investment banking firm serving engineering, construction, and built-environment companies.
3+ YOERequires 3–5 years of Windows desktop support, Microsoft 365, IT service management, endpoint deployment, device management, and user account administration experience; bachelor's degree preferred.
Microsoft 365, Windows, Halo ITSM, Microsoft Intune, Apple iPhones, CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, Microsoft Endpoint Administrator Associate