9 desktop support analyst jobs at 8 companies in Pennsylvania
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Technology Solutions Support Analyst
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
PWCampbell: Design-build and facility consulting firm for financial institutions.
2+ YOEAssociates in a technology field required, 2+ years desktop support, AV systems knowledge, Avixa CTS (or willing to obtain), Microsoft Office proficiency, ticketing software familiarity, strong phone communication and customer service skills.
St. Luke's University Health Network: Provides integrated healthcare services and specialized medical education.
Provide desktop, device and applications support; troubleshoot PC hardware, wireless and network simulation technology; maintain simulation lab equipment; knowledge of Microsoft Windows and Microsoft Office; ability to lift up to 60 lbs.
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
Provide desktop, device and applications support in a college setting; troubleshoot PC hardware and simulation/networking technology; knowledge of Microsoft Windows and Office; experience solving hardware problems.
The Wistar Institute: Independent biomedical research institute focusing on oncology and vaccines.
1+ YOEMinimum 1 year supporting desktops/laptops/peripherals across Windows, macOS, iOS, Android and Microsoft Office; AA/AS or BS in Computer Science or equivalent IT certifications/experience; strong customer service and independent teamwork skills.
Windows, macOS, iOS, Android, Microsoft Office, Adobe Suite, Linux, Ubuntu, CentOS, Active Directory, M365, VMware, DHCP, VLAN, Endpoint Security Solutions
Armada: Manages complex supply chain operations for food service companies.
3+ YOEPost-high school IT education or equivalent technical training; 3–5 years of desktop or hardware support preferred, plus helpdesk experience and strong communication and problem-solving skills.
RedHelm: Provides managed IT services and integrated cybersecurity solutions.
Provide end-user technical support for Windows and macOS, Active Directory account administration, basic TCP/IP networking, VPN and virtual desktop support, ticketing documentation, strong customer service and communication; high school diploma required.
Active Directory, Windows, macOS, VPN, virtual desktop, ticketing system, TCP/IP
The Wenger Group: Family-owned agricultural organization providing animal nutrition and protein products.
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow
ZOLL Medical: Manufactures medical devices and software for emergency care.
1+ YOEHigh school diploma and 1+ year supporting Microsoft operating systems, applications, laptops, desktops, tablets, and smartphones. Requires strong customer service, communication, troubleshooting, and problem-solving skills.
Microsoft Operating Systems, Microsoft applications, iPhone, Android, ITIL
CAI: Provides global IT services and contingent workforce management solutions.
0.5+ YOERequires 6 months of service desk or technical support experience, 6 months of professional customer service, high school diploma or GED, bilingual English and Spanish proficiency, and troubleshooting skills.