3 desktop support analyst jobs at 2 companies in Temecula, CA
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Desktop Systems Analyst
Irvine, California, United States
$28-$34/hrOnsiteFull Time
Glidewell: Designs and manufactures custom dental restorations and laboratory products.
5+ YOEHands-on enterprise workstation support, Tier 2/3 troubleshooting, remote support (SCCM Remote Control, RDP, TeamViewer), vendor coordination, documentation, and 5+ years IT support experience.
Microsoft SCCM Remote Control Viewer, RDP, TeamViewer
Glidewell: Designs and manufactures custom dental restorations and laboratory products.
5+ YOEHigh school diploma, 5+ years in IT or workstation support, enterprise application experience, expert troubleshooting, vendor coordination, Tier 2/3 support, SLA adherence, remote support tools experience.
3+ YOE3+ years technical customer service experience; bachelor\u0002s degree or equivalent technical training preferred; experience with Windows and Microsoft Office; desktop, network, VOIP and endpoint installation/troubleshooting skills.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, VOIP