11 desktop support analyst jobs at 8 companies in White Oak, MD
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1w
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Field Support Lead 6407423
Baltimore or Arlington or California or Cleveland or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$35/hr OnsiteFull Time, Contract
6+ YOERequires 6+ years of desktop or IT support experience, Windows and VDI troubleshooting, Active Directory, ITSM tools, hardware and application support, and a high school diploma or GED.
Microsoft Windows, Virtual Desktop Infrastructure (VDI), Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
3w
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Field Support Senior Practitioner 6359713
Baltimore or Arlington
$27-$32/hr OnsiteFull Time, Temporary
3+ YOERequires 3+ years in desktop or IT support, Windows and enterprise application troubleshooting, VDI experience, Active Directory, ITSM tools, strong troubleshooting, and a high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
1mo
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Field Support Practitioner - Baltimore, MD
Baltimore or Arlington
$15-$25/hr OnsiteFull Time, Contract
2+ YOERequires 2+ years of desktop or IT support experience, Windows, VDI, Active Directory, ITSM tools, troubleshooting, and a high school diploma or GED. Strong communication and customer service skills required.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
2mo
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
1d
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IT Analyst
Denver or Washington, D.C.
$70k-$95k/yr HybridFull Time
5+ YOEAssociate degree or equivalent experience and 5+ years of desktop support experience. Requires Windows, Microsoft 365, remote support, ITSM, endpoint management, hardware, mobile, VPN, and wireless support skills.
Windows, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BeyondTrust, ServiceNow, SCCM, Adobe Acrobat, Nuance PDF, iManage, Microsoft Edge, Google Chrome, Mozilla Firefox, iOS, Android, VPN
1mo
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Senior Management Analyst
Washington, District of Columbia, United States
HybridPart Time, Contract
4+ YOEMinimum 4 years analytical or program-support experience, bachelor's degree in a relevant field (master’s +2 years may substitute), ability to qualify for Public Trust, strong research, reporting, coordination, and desktop-publishing skills.
3w
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Service Desk Analyst
Arlington, Virginia, United States
$30-$35/hr HybridPart Time
3+ YOERequires 3+ years of professional IT experience, service desk or desktop support experience, Windows, Microsoft 365, and directory administration knowledge, plus experience building an agent or automation.
Microsoft Copilot Studio, Power Automate, Windows, Microsoft 365, Active Directory, Entra ID, VPN, Freshservice, PowerShell, Python, Azure AI services, REST APIs, JSON, CompTIA A+, Microsoft 365 Fundamentals, Power Platform Fundamentals
2mo
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Systems Analyst II
Germantown, Maryland, United States
$70k-$90k/yr OnsiteFull Time
3+ YOE3+ years in system/desktop/IT support; hands-on Microsoft 365/Exchange, Intune, Active Directory/Azure AD/Entra ID, laptop imaging, and Jira; experience with Linux, SQL or Python, PowerShell, strong troubleshooting and documentation skills.
Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, SharePoint, Microsoft Intune, Active Directory, Azure AD, Entra ID, Jira, Linux, SQL, Python, PowerShell, Microsoft Copilot