ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
SharkNinjaNYSE: SN: Designs and sells household appliances and beauty technology products
3+ YOERequires 3–5 years of IT helpdesk or desktop support experience, Mac and Microsoft environment administration, endpoint troubleshooting, ITSM experience, and strong communication skills. Must work in the US without sponsorship.
Jira Service Management (JSM), Windows, macOS, WiFi, Adaxes, Active Directory, Entra ID, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Windows Autopilot, Jamf, Confluence, Microsoft 365 Admin Center, iOS
PharmaEssentiaTaiwan Stock Exchange: 6446: Develops and provides biologics for hematology and oncology.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms